Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought a bottle of fabulous Yellowglen Chardonnay and some high-end nibbles for a friend who’d had a sudden trauma. It was our most recent choice in Gourmet Basket. Our friend loved the surprise and it definitely bought a smile to his face after a frightening incident that left him shaken. Thank you for such great service and delivery along with a premium product range. Definitely will be using you again.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Ingrid and Tony, Thank you so much for your wonderful feedback! We’re thrilled the hamper made a great impression and that the presentation stood out. It means the world to us that you chose our service for your special occasion! Thank you for sharing your experience with us! Many Thanks, GB Team

Posted 1 year ago

“Our client loved and was thrilled with the variety in the backet. I would definatley use thiscompany again.”

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(Belrose) - Posted 1 year ago

Thank you so much for your kind words! We’re thrilled that you loved the hamper’s presentation and thoughtful selection. It’s always a pleasure to know our gifts bring joy. Many Thanks, GB Team

Posted 1 year ago

“My friends loved the basket. They we very thankful for this.”

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(Belrose) - Posted 1 year ago

Thank you for your review!! We're grateful to hear our hampers are being appreciated! Many Thanks, GB Team

Posted 1 year ago

“excellent product and swift service”

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(Belrose) - Posted 1 year ago

What a joy to read your feedback — thank you! We’re glad the hamper was a hit and that the contents were just what you were hoping for. We look forward to helping you send more smiles in the future! Many Thanks, GB Team

Posted 1 year ago

“Excellent service and quality!”

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Posted 1 year ago

Thank you for your kind words!

Posted 1 year ago

“Ordering hampers through Gourmet Basket made gift-organising for our massive sporting event easy. The selection of goodies to include in the hamper and the service provided by the team were excellent. There was something to suit everyone, and the ribbons with our brand on the packaging (done in consultation with the GB design team) were a lovely addition. I highly recommend this business.”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you so much for your kind words! We’re thrilled that you loved the hamper’s presentation and thoughtful selection. It’s always a pleasure to know our gifts bring joy. We look forward to helping you celebrate many more moments! We hope to welcome you back again soon! Many Thanks, GB Team

Posted 1 year ago

“Have been using Gourmet Baskets for our client settlement gifts and have been extremely pleased with the service, presentation and overall offering. Would highly recommend and will continue to use them in future.”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you so much for your kind words, Todd! We’re thrilled to hear you’ve been happy with our service, presentation, and offerings for your client settlement gifts. Your continued support and recommendation mean a lot to us, and we look forward to working with you again in the future. Many thanks, The Gourmet Basket Team

Posted 1 year ago

“Sent a Gourmet Hamper to my daughter and son-in-law for their 7th Wedding Anniversary. They loved it and were delighted by the surprise. The Hamper was delivered promptly and contained quality products as advertised. Will definitely use this company again.”

Helpful Report

(Belrose) - Posted 1 year ago

We truly appreciate your feedback! It’s wonderful to hear that the hamper exceeded your expectations in both quality and presentation. We’re so glad it made a great impression — we can’t wait to be of assistance to you again next time! Many Thanks, GB Team

Posted 1 year ago

“I can't thank you enough for making my Daughter's birthday one she will remember for a long time. The Robe gets worn constantly because it's so soft and such good quality. You won her over with everything in the box being Australian made. The great part is that my daughter and grandkids get to enjoy beautiful chocolate goodies long after her birthday. All I can say is..........Thank you, you made my girls birthday special.”

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(Belrose) - Posted 1 year ago

Hi Dianne, Thank you so much for your kind words! We’re thrilled that you loved the hamper’s presentation and thoughtful selection. It’s always a pleasure to know our gifts bring joy. We look forward to helping you celebrate many more moments! Thank you so much for sharing your experience with us! Many Thanks, GB Team

Posted 1 year ago

“Our basket arrived on time and was greatly enjoyed. Thank you!”

Helpful Report

(Belrose) - Posted 1 year ago

Thank you for sharing such wonderful feedback! It’s always our goal to provide something memorable, and we’re so pleased you found great value and quality in your hamper! Many Thanks, GB Team

Posted 1 year ago

“OUR CLIENT WAS VERY GRATFUL WITH THE THOUGHTFUL CONTENT OF THE SYMPATHY BASKET WE SENT. AND WE WERE PLEASED WITH THE VALUE FOR MONEY, AND THE VARIETY AVAILABLE TO SELECT FROM”

Helpful Report

(Belrose) - Posted 1 year ago

Posted 1 year ago

“Great selection and pricing.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Steve, What a joy to read your feedback — thank you! We’re glad the hamper was a hit and that the contents were just what you were hoping for. We look forward to helping you send more smiles in the future! Many Thanks, GB Team

Posted 1 year ago

“Gourmet Basket is always a great option when sending corporate gifts. I really like the option provided to 'build your own' gift basket which allows me to include specific items that I want to send. Gourmet Basket have always been really reliable with delivery as well.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Melanie, Thank you for sharing such wonderful feedback! It’s always our goal to provide something memorable, and we’re so pleased you found great value and quality in your hamper. We appreciate your support! Many Thanks, GB Team

Posted 1 year ago

“Both recipients of the baskets loved the contents. As each recipient was different, Gourmet Baskets gave me a way to meet their likes and dislikes. Mum loved the Eater Chocolate Basket, and my other recipient loved the Gourmet Easter Basket. Thank you to Gourmet Basket”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Jennifer, We truly appreciate your feedback! It’s wonderful to hear that the hamper exceeded your expectations in both quality and presentation. We’re so glad it made a great impression — we can’t wait to delight you again next time. Many Thanks, GB Team

Posted 1 year ago

“My client loved the gourmet gift basket !”

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(Belrose) - Posted 1 year ago

Posted 1 year ago

“My grandchildren loved the popcorn.”

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(Belrose) - Posted 1 year ago

What a joy to read your feedback — thank you! We look forward to helping you send more smiles in the future! Many Thanks, Alley

Posted 1 year ago

“Easy gifting , easy payment and fast delivery. Online shopping ✔️”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Sandra, Thank you so much for your review!! It means so much to us that you’re pleased with our service. We can’t wait to work with you again! Many Thanks, GB Team

Posted 1 year ago

“After nearly 10 days I called the recipient of the gourmet basket I purchased. They were very embarrassed but let me know the following. The basket had been received personally when it was delivered, but on opening it, the contents of the fresh goods (cheeses and chocolates) had been ruined as the provision for keeping the basket cold had melted. I called Gourmet baskets the next day. I was told that unless the recipients of the basket had taken photos of the ruined goods, their policy doesn't allow any response to such a disaster. I asked to speak to the manager. They said the manager was not there but that I would receive a call back later that day or by the end of the week at the latest. On the last day of the week I called again as no one had called me back. I was advised that the manager was not there on that day either. I went through the whole explanation again, expressing my disappointment. I also made the point that if they required customers to take photos of damaged goods on arrival, this point of policy should be written on a card and placed underneath the lid of the box. The girl I spoke with on the second call promised that the manager would call me back. It's now been about three weeks and no one has attempted to call me back. This is appalling service and I will never use Gourmet Baskets again. What a shame! The basket was apparently packaged beautifully. The contents however (fresh goods), were ruined.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, We're truly sorry to hear about your experience and appreciate you taking the time to share it with us in such detail. We completely understand how disappointing and frustrating this must have been — especially after gifting something with care and thought, only to hear it didn’t arrive in the condition intended. It's clear from your message that we fell short not only in how this issue was handled, but also in following through with our communication. For that, we sincerely apologise. Your feedback regarding how we communicate our policies, as well as your suggestion to include a note inside the hamper, is very helpful and has been passed directly to our management and customer care team for review. Although this doesn’t change the experience you’ve had, please know that your comments are being taken seriously. We truly regret that we’ve lost your trust, and we're sorry for the impact this has had on your impression of us. Warm regards, The Gourmet Basket Team

Posted 1 year ago

“I was impressed with the prompt service. Excellent communication and the recipient was delighted. Gourmet basket will be my preferred choice for gifts.”

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(Belrose) - Posted 1 year ago

Thank you so much for your review!! It warms our hearts to hear you had a good experience with our products and services! We hope to assist you again soon! Many Thanks, GB Team

Posted 1 year ago

“Arrived in perfect condition and very quickly from time of ordering.”

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(Belrose) - Posted 1 year ago

Thanks so much for the review!! We work hard to deliver quality every time, and we’re thrilled to hear you were happy with everything!! We hope to be of assistance to you again! Many Thanks, GB Team

Posted 1 year ago

Gourmet Basket is rated 4.6 based on 7,407 reviews