Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,370 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,370 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 9th April 2026

136

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product and beautifully presented”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Julie, Thank you for your wonderful feedback! We're so glad to hear you loved the product and its presentation. We strive to make every gift special, and your kind words mean a lot to us. Many Thanks, GB Team

Posted 1 year ago

“Loved it !”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Lynette, Thank you so much! We're delighted to hear you loved it! Your feedback makes our day, and we look forward to serving you again in the future. Many Thanks, GB Team

Posted 1 year ago

“excellent gift , My Uncle was so surprised , was right on time great service”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Karen, Thank you so much for your kind words! We're thrilled to hear your uncle loved the gift and that it arrived right on time. Providing great service is our priority, and your feedback means a lot to us. Many Thanks, GB Team

Posted 1 year ago

“Worst Customer Service i have experianced”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, We’re sorry to hear about your experience. This is not the level of service we strive to provide, and we truly value your feedback. If you’re open to it, please reach out to us directly so we can better understand the situation and work to make it right. Many Thanks, GB team

Posted 1 year ago

“Great selection and timely service.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 1 year ago

“This is the second time we have used Gourmet Baskets and I can't thank them enough for their personalised service. Both times I wanted to order a basket, it was very last minute and they went out of their way to offer the best service. I found it was easier to call them after trying to order and really appreciate the helpfulness and their friendliness. Thank you so much again and we highly recommend.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Chris, Thank you so much for your wonderful feedback! We truly appreciate your kind words and are delighted to hear that you’ve had such a positive experience with us. Providing personalized service and ensuring our customers are taken care of—especially for those last-minute orders—is always our priority. It means a lot to us that you would highly recommend our service, and we look forward to assisting you again in the future. Many Thanks, GB Team

Posted 1 year ago

“Very Happy with the delivery of a basket that was sent to one of our employees. Thank you”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Paulette, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are delighted to hear that your basket was well received by your employee. We look forward to assisting you in the future. Many Thanks, GB Team

Posted 1 year ago

“Our family enjoyed receiving the Goumet xmas basket. Prompt service”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for your kind words! We're so glad to hear that your family enjoyed the Gourmet Christmas basket and that you were happy with our service. We truly appreciate your support and look forward to helping you with more gifts in the future! Many Thanks, GB Team

Posted 1 year ago

“My hamper was sent to Tasmania instead of of Perth. After notifying you I received no feedback. The Christmas hamper that was meant to arrive for Christmas only arrived on 31 December”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, We sincerely apologise for the delay in your hamper’s delivery and any frustration this may have caused. While it is not a common occurrence, parcels can occasionally be incorrectly sorted by Australia Post due to factors such as illegible addresses, damaged barcodes, or rare system errors, which may result in them being sent to the wrong location during sorting. Please know that our customer service team is always here to assist and resolve any issues as quickly as possible. We truly appreciate your patience and understanding, and we regret that your hamper did not arrive in time for Christmas as intended. Many Thanks, GB Team

Posted 1 year ago

“Gourmet basket was delivered to my friend for her birthday first thing in the morning on her special day as requested, she absolutely loved it!! thank you!!”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Tia, We’re so happy to hear that your friend’s gift basket arrived right on time for her special day and that she loved it! Thank you for choosing us to be part of her celebration! Many Thanks, Billy

Posted 1 year ago

“Our gift basket arrived extremely quick, was packaged and present beautiful and the quality of the food is exceptional. My parents loved it.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you so much for your kind words! We’re thrilled to hear that your gift basket arrived quickly and that your parents loved it. We appreciate your support and look forward to helping you with more gifts in the future! Many Thanks, GB Team Billy

Posted 1 year ago

“I left it a little late to purchase a gift basket for Christmas, and I was OK with it being delivered after Christmas, but it was delivered the day before Christmas. Very pleasantly surprised. My mother loved it. The whole process was very easy. Lovely choices for gift baskets too. Thank you.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Jo-Anne, Thank you so much for your lovely message! We're thrilled to hear that your gift basket arrived earlier than expected and that your mother loved it. It’s wonderful to know that you found the process easy and enjoyed our selection of baskets. We truly appreciate your support and kind words. Many Thanks, Billy

Posted 1 year ago

“We sent the basket toour son - he rated it a 5.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Wolfgang, Thank you for sharing your kind words, we appreciate it!! We're so glad to hear your son loved the basket and gave it a 5-star rating. We appreciate your support and look forward to helping with future gifts. Many Thanks, GB Team

Posted 1 year ago

“I shop from Canada and it is difficult to find appropriate gifts for my adult children and families. I have used GB for the past few years and they always appreciate it when it arrives.”

Helpful Report

(Belrose) - Posted 1 year ago

Hi Susan, Thank you for your continued trust in us! We're so happy to hear that your gifts have been well-received over the years. It's our pleasure to help make gift-giving easier, especially from Canada. Many Thanks, GB Team

Posted 1 year ago

“Very good quality delivered on time recipients very happy”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for sharing your great feedback, we appreciate it!! We're so glad to hear the quality was up to your expectations and that the recipients were happy with their Gourmet Basket. Many Thanks, GB Team

Posted 1 year ago

“Good quality products, delivery times fulfilled accurately and kept informed very well through the process as this item was ordered from the UK”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for sharing your wonderful feedback, we appreciate it!! We're thrilled to hear you were pleased with the quality of the products and the delivery process. It’s great to know everything went smoothly, especially with the order coming from the UK. Many Thanks, GB Team

Posted 1 year ago

“The gift was well received the person it was sent to loved it. Thankyou”

Helpful Report

(Belrose) - Posted 1 year ago

Hello Kim, Thank you for sharing your kind feedback, we appreciate it!! We're so glad to hear the recipient loved their Gourmet Basket. Many Thanks, GB Team

Posted 1 year ago

“Really disappoing that both hampers I sent did not arrive on time and one was just left at the post office without notification while the other was sent back saying the address was wrong but it was the correct address and was redelivered weeks later - and after Christmas.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, We sincerely apologise for the disappointing experience and the delays with your hampers. As per our terms and conditions, if there is no safe place to leave a hamper, our couriers will take it to the local post office and leave a calling card. We understand how frustrating this must have been, especially with the timing, and we truly appreciate your understanding. Many Thanks, GB Team

Posted 1 year ago

“Very nice, fast delivery would recommend to family and friends”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for sharing your kind words, we appreciate it!! We're so glad to hear you were happy with the fast delivery. We truly appreciate your recommendation and look forward to serving you, your family, and friends in the future. Many Thanks, GB Team

Posted 1 year ago

“Shipping was outsourced to a local supplier who didn't deliver it for two weeks. At the summer heat all perisahables (chocolate etc) were ruined. Is probably fine for shipping within Sydney but wouldn't recommend as regional - go local instead. Additionally, it was not delivered to the house, instead a note was put in the post office that they needed to go and get from the distribution centre. Not an ideal present.”

Helpful Report

(Belrose) - Posted 1 year ago

Hello, Thank you for your valuable feedback, and we sincerely apologise for the inconvenience caused. We understand how disappointing it must have been for the gift to arrive late and for the perishable items to be ruined, especially in the heat. We regret that the delivery experience was not ideal, and we appreciate you bringing this to our attention. Please don’t hesitate to reach out if you'd like to discuss this further. Many Thanks, GB Team

Posted 1 year ago

Gourmet Basket is rated 4.6 based on 7,370 reviews