Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,407 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,407 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“Prompt service, easy to use!”

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Posted 6 years ago

“Delivery was prompt thanks”

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Posted 6 years ago

“Highly recommended! Hampers for every type of occasion!”

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Posted 6 years ago

“Easy website to follow & great for sending to my family in Australia”

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Posted 6 years ago

“Quality of the basket was good, but the delivery service was a huge let down. We ordered 5 x hampers ($1,000 worth) for delivery in time for a special event, and they arrived 2 days late. Really disappointing..”

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Posted 6 years ago

“love it love it always well received”

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Posted 6 years ago

“The gift basket was awesome Thank you”

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Posted 6 years ago

“My clients loved their basket! Thank you so very much for the prompt delivery and attention to detail.”

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Posted 6 years ago

“They loved it! Will be part of Christmas Eve dinner!”

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Posted 6 years ago

“Not the best service!”

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Posted 6 years ago

Hello Grainne Thank you for taking the time to contact us and we would like to apologise for your experience. Feedback like this helps us to improve our services to our customers and for this, we are very grateful. If you would like to discuss this further please feel free to call the office. Kind Regard Rachael Customer Service

Posted 6 years ago

“Basket was not delivered when requested and no notification of delay advised. Basket itself was excellent and arrived a few business days later.”

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Posted 6 years ago

“Very Efficient and presentation of the hamper is lovely”

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Posted 6 years ago

“All was well except your website was very slow! Holly is amazing!”

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Posted 6 years ago

Thank you so much Ves for sharing, I will pass on your lovely feedback to Holly! Apologies that you experienced some issues on the website. We look forward to assisting you in the near future. Kind Regards Rachael Customer Service

Posted 6 years ago

“On time, attractive packaging and very good components”

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Posted 6 years ago

Thank you so much Janine for sharing! Thrilled to hear you had a great experience and enjoyed the Well Manicured - Cocktail hamper. Kind Regards, Rachael Customer Service

Posted 6 years ago

“The delivery was very expensive and was late.”

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Posted 6 years ago

“Fast delivery - excellent presentation and inclusions. Can highly recommend”

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Posted 6 years ago

Thank you Karen for your feedback. Wonderful to hear you loved our fast delivery and the presentation of our gifts. Looking forward to helping you with your next gift soon. Kind Regards, Rachael Customer Service

Posted 6 years ago

“Beautiful products and great service with super fast delivery!”

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Posted 6 years ago

“Beautiful presentation and delicious!”

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Posted 6 years ago

“Hi. I ordered the basket on a Friday and received a call stating it could not be delivered on the following Monday as there were cold items in the basket. They stated it would be delivered on Tuesday and asked if that was acceptable. I was happy with this however it is now Thursday afternoon just before 3pm and the basket is yet to be delivered to the recipient. I am extremely disappointed. I have just been on the phone to find out more information (and been disconnected just now). They stated the package would be delivered today (before the phone hung up). This is simply not good enough as my work colleague has been extremely ill and I wanted the package delivered ASAP to cheer her up. Added to this, I have just checked my credit card and I have been charged twice for the package. Can somebody please contact me ASAP to talk about this experience.”

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Posted 6 years ago

“Fast, efficient, friendly and easy - would highly recommend”

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Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,407 reviews