Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and loved the ability to customise the hamper with extra goodies.”

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Posted 5 years ago

Hi There, Thank you for your feedback :) We are so pleased you loved customising the hamper too! See you soon GB Team

Posted 4 years ago

“Great service. The packaging and overall appearance is amazing! Only note would be that I purchased a gift box that said it included the choc chip byron bay cookies, but instead received the white choc macadamia. Not a huge issue but worth noting. Thanks”

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Posted 5 years ago

Hi There, Thank you so much for your feedback! We are so sorry you received the incorrect cookies, but we are so pleased that you were happy with the hamper overall! Thank you for shopping with us & we look forward to seeing you again. GB Team :)

Posted 4 years ago

“Excellent and fast delivery”

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Posted 5 years ago

“The recipient of the gourmet gift basket loved it. Thank you so much for such a well put together basket.”

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Posted 5 years ago

“Recipient was thrilled”

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Posted 5 years ago

“Thank you for helping us so efficiently on short notice when our patient went home early! Your customer care personnel and service impressed! The basket was filled with quality items and we were happy with the value for money.”

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Posted 5 years ago

Hi There, Thank you so much for your feedback, it means the world to us. We are so pleased you loved the products and the service! See you soon :) GB Team

Posted 4 years ago

“such a lovely gift with lots to choose from, prompt delivery”

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Posted 5 years ago

“Fast delivery. Beautiful presentation. Delicious food and drink! The recipient was so very happy. I will be using Gormet Basket again :)”

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Posted 5 years ago

“Delivery as promised. Presentation professional. Selection perfect.”

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Posted 5 years ago

“The person I sent the hamper too was very appreciative of it.”

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Posted 5 years ago

“Great service when you need it, fast and easy to use.”

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Posted 5 years ago

Hi Will, Thank you so much for your feedback! See you soon! :) GB Team

Posted 4 years ago

“Excellent, easy to use gift service!. Wanted to organise a gift for our son and girlfriend from the uk, gourmet basket was the perfect choice!”

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Posted 5 years ago

“Love the gourmet baskets for all occasions. I have recently sent a couple to friends as a sympathy card, instead of the standard cards.”

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Posted 5 years ago

“Thank you Gourmet Basket Team. I purchased a basket for my colleague who is going on maternity leave. She was so thrilled to have received her gift. The whole transaction was very easy and the selection of baskets is great.”

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Posted 5 years ago

“Everything was broken and spilled on everything. Requested to speak with a representative through message, and it never heard back. I called a week later, asked customer service for refund, and they said no. Never again!”

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Posted 5 years ago

“Wrong item delivered”

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Posted 5 years ago

“Great service, delivered on time and the recipient was delighted”

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Posted 5 years ago

Hi There, We are so pleased the recipient loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Great value for money!”

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Posted 5 years ago

Hi There, Thank you so much for your feedback! GB Team :)

Posted 4 years ago

“It’s very difficult in thes Lickdown times sending gifts to loved ones overseas but Gourmet Hampers never let me down. Special 30th birthday, beautiful champagne and bathrobe worked a treat, delivered promptly.”

Gourmet Basket 5 star review on 24th February 2021

Helpful Report

Posted 5 years ago

Hi Katie, Thank you so much for your feedback, it means the world to us! We are so pleased that your recipient enjoyed every inch of the hamper! See you soon! :) GB Team

Posted 4 years ago

“Great service and value for the gift I purchased and it was well received”

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Posted 5 years ago

Hi Christine, Thank you so much for your feedback. We are so pleased they loved the hamper! See you soon! :) GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews