Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,422 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,422 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow! What a lovely gif box!! It was delivered very quickly and in great condition. There was a beautiful selection of chocolates and i am sure it will be death by chocolate this easter!! I would highly recommend this service. Well done !!”

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Posted 5 years ago

Hi Suzanne, Thank you so much for your feedback! We are so very pleased they loved the hamper and we hope to see you soon! GB Team :)

Posted 5 years ago

“The contents of the package were well received by the recipient, although they did make a comment about the fact the box was more than half full of scrunched paper packaging.”

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Posted 5 years ago

Hi Rhonda, Thank you for your feedback, it means so much to us. We fill the box with packing paper, to help protect the items from being damaged in transit. We hope the recipient loved the hamper & we hope to see you again. Thanks :) GB Team

Posted 5 years ago

“Great selection to order from; site easy to navigate; process went very smoothly; and the recipient loved the goodies.”

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Posted 5 years ago

Hi There, Thank you so much for your feedback!! See you soon :) GB Team

Posted 5 years ago

“Delievered on Time without any issues. However I faced some issues to add the item to my order and I chose it to be packeged (For Her) but it was packaged in the normal gourmet packaging!”

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Posted 5 years ago

Hi Madonna, Thank you so much for your feedback. We are so sorry to hear you had some difficulties with the hamper, but we hope the recipient loved it. Thank you, GB Team

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Hi There, Thank you so much for your feedback! See you see soon :) GB Team

Posted 5 years ago

“Basket was not able to be delivered so was sent to post office. Gourmet baskets did not notify me there was a problem, nor what the process would be. Post office contacted me and now I've had to ask the recipient to collect it from the post office. Update: Gourmet Baskets have responded to advise that the delivery driver should have left a card advising the recipient. They still don't seem to understand that in a case of non-delivery the sender needs to be advised. And I don't know if the item was damaged - but am unable to uncheck Yes without stating No, which is a fault in the website.”

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Posted 5 years ago

Hi Patricia, Thank you for your feedback. Please know we have emailed you privately regarding your delivery. Thank you, GB Team

Posted 5 years ago

“Recipient loved the hamper, especially the Koko Black treats👏”

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Posted 5 years ago

Hi There, We are so pleased they loved it!! See you soon :) GB Team

Posted 5 years ago

“Excellent. Thankyou a very happy son. Magic gift. I have replied hope you received my comments earlier. Customer service excellent. Product perfect. Delivery ex. Thankyou Kay Storrie NZ”

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Posted 5 years ago

Hi Kay, Thank you so much for your feedback! We are so pleased he loved the hamper and that you enjoyed our services! See you soon :) GB Team

Posted 5 years ago

“The guys received it are so happy. And the service online is also fantastic.”

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Posted 5 years ago

Hi There, Thank you so much for your feedback, we really appreciate it! See you soon :) GB Team

Posted 5 years ago

“It was easy to arrange on line and delivered on time as requested.”

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Posted 5 years ago

Hi Cox, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 5 years ago

“My Uncle was happy with the gift. Delivery was not on the day, however the follow-up service from Gourmet Basket was timely and helpful.”

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Posted 5 years ago

Hi Sue, Thank you for your feedback. We are sorry to hear we didn't meet your prefered delivery date, however we are so pleased that they loved the hamper! GB Team :)

Posted 5 years ago

“Good service but massively over priced.”

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Posted 5 years ago

Hi There, Thank you for your feedback, it's important to us. GB Team

Posted 5 years ago

“Absolutely happy with the quality and the products delivered. I have used other services in the past for friends and family abroad and was disappointed but Gourmetbasket really delivers :)”

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Posted 5 years ago

Hi Hanh, We are so very pleased you enjoyed our services and we look forward to seeing you soon! GB Team :)

Posted 5 years ago

“Great presentation and service”

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Posted 5 years ago

Hi Julie, Thank you so much for your feedback! See you soon :) GB Team

Posted 5 years ago

“They loved it, specially the fact it arrived just a day after the floods ! A pick me up during those sad times.”

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Posted 5 years ago

Hi Michaela, Thank you so much for your feedback! We are so pleased they loved it!! See you soon :) GB Team

Posted 5 years ago

“Loved the easy of purchasing this gift for a very dear friend in QLD who had some very sad news. She rang me on the night she received gift to tell me how truely loved she felt. Thankyou will use again❤️”

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Posted 5 years ago

Hi Vicki, Thank you so much for your feedback! We are so pleased she loved the hamper!! See you soon :) GB Team

Posted 5 years ago

“Great gift idea!”

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Posted 5 years ago

Hi There, Thank you so much for your feedback! GB Team :)

Posted 5 years ago

“Fantastic service First basket was stolen at delivery and was replaced by your staff with no hassles”

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Posted 5 years ago

Hi Janelle, We are so pleased our friendly team were able to assist you and we look forward to seeing you soon! :) GB Team

Posted 5 years ago

“Great service and having click and collect made my job very easy and efficient. Thank you”

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Posted 5 years ago

Hi There, We are so pleased you enjoyed our services! See you soon! :) GB Team

Posted 5 years ago

“Gift box was presented in an absolutely beautiful way. All products inside were first class. Delivered on time and in great condition.”

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Posted 5 years ago

Hi Melissa, Thank you so much for your feedback! We are so pleased you enjoyed our services and we look forward to seeing you soon! GB Team :)

Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,422 reviews