Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,382 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very impressed with both the quality of the gift and the prompt service provided. At a time when my friend was diagnosed with cancer and we couldn't be there for her, being able to send a quality gift was perfect. She called me with tears of joy. Will definetely use again.”

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Posted 6 years ago

“Beautiful hamper & excellent service with prompt delivery 😊🤗”

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Posted 6 years ago

“Basket was beautifully presented and the contents lovely.”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“beautiful gift basket”

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Posted 6 years ago

“The bride and groom were thrilled to receive their champagne love hamper with a few extra goodies. Gourmet Baskets made gift giving so easy!”

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Posted 6 years ago

“All good. My mother enjoyed it”

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Posted 6 years ago

“Did not deliver on required date. Nobody bothered to advise that delivery would not occur. Customer Service ignored my refund request. Disgusting service. Never again!!!”

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Posted 6 years ago

Hello Jenni Thank you for taking the time to contact us and we would like to apologise about your recent experience.Feedback like this helps us to improve our services to our customers and for this, we are very grateful. I have looked into this further for you and can confirm your gift was delivered on the 4th May. As your gift arrived a few days after your chosen gift delivery date as a gesture of apology I have refunded your delivery fee. Please note unfortunately we are unable to refund an order unless the gift has been returned back to our warehouse and as we did not receive a response back from the email we sent to you regarding arranging for your delivery to be stopped we were unable to refund your order. If you wish to discuss this matter any further please don't hesitate to call the office. Kind Regards Rachael Customer Service

Posted 5 years ago

“Great, prompt service. The recipients were delighted.”

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Posted 6 years ago

“I purchased a champagne & choc. package, it was delivered on time and everything I had hoped for. The recipients loved it! I’m really happy with the product and the service. Maybe someone will send one to me :)”

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Posted 6 years ago

“Recipient loved this unexpected gift for all their hard work. With lockdown team's spirits were running low but this brightened their day / weekend! Thank you.”

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Posted 6 years ago

“The recipient was very happy with the gift and surprised with a delivery on a Sunday. thank you Di”

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Posted 6 years ago

“My friend received his basket on the day requested and was thrilled with it - thanks so much. I don't know if all contents are made in Australia / Australian owned / made. This information would be great to have on your website.”

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Posted 6 years ago

“Arrived true to display. Very happy”

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Posted 6 years ago

“I did not get to see the gourmet basket in person but my daughter seemed very pleased with it and it didn't take long to get to her.”

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Posted 6 years ago

“Mum loved her basket. On time delivery and a very easy process to order and customise. Will definitely recommend and order again.”

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Posted 6 years ago

“Delivered promptly & was perfect.”

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Posted 6 years ago

“Beautifully presented, my mum loved - just arrived nearly a week early.”

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Posted 6 years ago

“Very quick”

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Posted 6 years ago

“Fabulous products”

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Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,382 reviews