Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,295 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great gift basket, easy to organize and delivered on time but in fortunately the cheese did not have the cold pack in the bag so it had to be thrown out.”

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Posted 6 years ago

“The basket showed up a day later than was suggested, however, the person who received it loved it and said all the food was delicious. I would definitely order from gourmet basket again”

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Posted 6 years ago

Thank you Isabella for your feedback. Apologies that your gift arrived a day later than expected. The team are so pleased to hear your sister enjoyed her Chocolate box hamper! Can't wait to help you with your next gift order. Kind Regards, Rachael Customer Service

Posted 6 years ago

“website easy to use, lots of variety and love that you can add individual items to the basket. It would be good to get an email advising the basket has been delivered. Very happy and would definitely recommend.”

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Posted 6 years ago

“Great service for our clients”

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Posted 6 years ago

“Great response”

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Posted 6 years ago

“Well received thanks”

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Posted 6 years ago

“Would have been 5 stars but they sent me the wrong bottle of whiskey! All was fixed in the end though.”

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Posted 6 years ago

“The recipient enjoyed the basket thanks. I was a bit disappointed that it arrived Wednesday rather than the scheduled Tuesday as I was already late for their birthday. But overall very pleased with the service thanks”

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Posted 6 years ago

“Arrived on time, I am sending it to my sister in law after her operation. She loved it.”

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Posted 6 years ago

“Good quality products and great service”

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Posted 6 years ago

“You deliver on time as required and deliver what is advertised. Great stuff and great items for men too.”

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Posted 6 years ago

“We have found gourmet basket easy to complete online with a great variety of baskets and hampers to choose from. Mum always loves them.”

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Posted 6 years ago

“I really like that you can opt for a basic basket and then customise and add options per your needs (e.g. a bottle of wine). It's a cost-effective and great option.”

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Posted 6 years ago

“The basket itself was great but the courier left it outside instead of ringing on doorbell so the gift wasn't received on day as expected.”

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Posted 6 years ago

“I give you feed back after my delivery tomorrow in WA - but in saying that and trying other hamper companies - I have to say I find Gourmet Hampers the most reputable and best by far a little pricier than others but after trying cheaper companies and getting poor service I'd rather pay the little extra knowing the service is better and the company more reputable - I use Gourmet Basket quite often for Birthdays and Special occasions.”

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Posted 6 years ago

“Client was very happy with the gift basket.”

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Posted 6 years ago

Gourmet Basket is rated 4.6 based on 7,295 reviews