Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,200 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 28th June 2025

Maggie Dalton

Anonymous

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service.”

Helpful Report

Posted 5 years ago

“My clients loved the baskets. The best part was the wonderful service in getting it together and delivered in just four hours on last working day before Christmas. Well done!”

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Posted 5 years ago

“They said it was lovely and well presented. Thank you!”

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Posted 5 years ago

“Quick and easy ordering process. Makes for ideal international gift giving.”

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Posted 5 years ago

“Gift was good quality but was not delivered on the correct date.”

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Posted 5 years ago

“Great service- Thank you”

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Posted 5 years ago

“Fast delivery (early), good quality products.”

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Posted 5 years ago

“Wasn’t delivered on the day I selected but was still a great basket”

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Posted 5 years ago

“Checkout and live chat service was good but I never actually received confirmation that my gift received received their gift... I hope they did?”

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Posted 5 years ago

“The order process was fine and went smoothly.”

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Posted 5 years ago

“A generally good experience, although the basket was delivered a day late (and it went to the office next door). An advice that it was going to be late would have been appreciated..”

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Posted 5 years ago

“Gift basket was well presented and minor delivery problem rectified. Thanks!”

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Posted 5 years ago

Thank you Ben for reaching out regarding your delivery. We have looked into this further for you and can confirm your gift was delivered to the address you provided on your order form. Our customer service team were in contact with you via email and refunded your shipping fee as it appears your gift was delivered a few days after your chosen gift delivery date. We apologise that your gift did not arrive on time and for any disappointment caused. If there is anything else we can assist you with please don't hesitate to ask Kind Regards, Rachael Customer Service

Posted 5 years ago

“Nice hamper. The kids love it. Thank you.”

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Posted 5 years ago

“The hamper was very good but was delivered one day later than promised”

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Posted 5 years ago

“I am waiting to receive in formation about my two deliveries to the same address in Devonport Tasmania. Thank you.”

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Posted 5 years ago

“Good quality hampers, beautifully presented from what I can see in the photographs on your website. Very easy to order and the status of delivery was communicated clearly. Very prompt delivery as well considering the Christmas rush. I would highly recommend to friends, family and business colegues.”

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Posted 5 years ago

“Very helpful staff”

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Posted 5 years ago

“All good except that I had to send an email to find out if my basket had been delivered. They loved the basket.”

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Posted 5 years ago

“Basket was not delivered when requested and no notification of delay advised. Basket itself was excellent and arrived a few business days later.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

Gourmet Basket is rated 4.6 based on 7,200 reviews