Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

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“My daughter loved it , thank you so much .”

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Posted 4 years ago

Hi Michael, Thank you so much for your feedback! We are so pleased to hear your daughter loved the hamper :) See you soon! GB team

Posted 4 years ago

“This is the third time I have used you and the presentation and quality is always outstanding.”

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Posted 4 years ago

Hi Carol, Thank you for your feedback! We are so thrilled to hear you are a returning customer, enjoying our services :) See you soon! GB Team

Posted 4 years ago

“After some delivery issues and many emails to the customer service dept the basket was delivered AOK. Many thanks for your perseverance and excellent follow through.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us! We are so pleased the hamper arrived safely and we hope to recipients loved all the goodies :) See you soon! GB Team

Posted 4 years ago

“I was very pleased with the service and with the variety gifts on offer”

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Posted 4 years ago

Hi Kevin, Thank you so much for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“"Next day delivery!!!!!" Mine was dispatched 18th and delivered late in the afternoon on the 24th!!!!!! "freezer block"warm and cheeses stinking. Barossa Bark all in smashed up pieces.”

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Posted 4 years ago

“What you see is What you get. EXCELLENT”

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Posted 4 years ago

Hi Helen, Thank you so much for your feedback!! We are so pleased to hear you enjoyed your experience with us :) See you soon! GB Team

Posted 4 years ago

“Quick And easy delivery”

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Posted 4 years ago

Hi Anu, Thank you so much for your feedback!! See you soon :) GB team

Posted 4 years ago

“The packaging was wonderful.”

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Posted 4 years ago

Hi Judy, Thank you for your feedback!! See you soon :) GB Team

Posted 4 years ago

“The hamper was both practical for the occasion offered quality products and was beautifully presented. I was searching for a Get Well Hamper that would be both beneficial in recovery and a pleasure to receive and goal was achieved. Both the recipient and their family were overjoyed on receiving their hamper.”

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Posted 4 years ago

Hi Sandra, Thank you so much for your feedback. We are so happy to hear the recipients loved the hamper and all the goodies inside!! See you soon :) GB team

Posted 4 years ago

“Bought the pamper hamper for my daughter, she loved it.”

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Posted 4 years ago

Hi Kris. Thank you so much for your feedback. We are so happy to hear she loved the hamper! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“Easy online ordering and super prompt delivery service!”

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Posted 4 years ago

Hi Diana, Thank you so much for your feedback, it means so much to us!! See you soon :) GB team

Posted 4 years ago

“Perfect! Thanks so very much.”

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Posted 4 years ago

Hi Colin, Thank you for your feedback!! See you soon :) GB team

Posted 4 years ago

“Easy to order. Prompt delivery. Kept informed as to when it was packed and delivered. Package was well prepared and well presented.”

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Posted 4 years ago

Hi There, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Thank you for bringing such joy to my friend on her special birthday which was impacted by COVID restrictions. She has enjoyed every drop and morsel contained within the hamper. Fantastic turnaround and choice of products. Thanks again.”

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Posted 4 years ago

Hi Beverly, Thank you so much for your feedback, it really does eman to world to us! We are thrilled to hear the hamper brought joy to your friend on her birthday, specially during a lockdown period!! See you soon :) GB team

Posted 4 years ago

“Staff very helpful and delivery of service.”

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Posted 4 years ago

Hi there, Thank you so much for your feedback, it means so much to us! See you soon :) GB team

Posted 4 years ago

“Great service and product”

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Posted 4 years ago

Hi There, Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“Your product appeared very attractive on-line. Choice made on that basis but three days later notified that delivery would be delayed because the chosen basket contained fresh cheeses and they could not be delivered on a Monday. If this information ws made available at the time of ordering I could have changed my order to fit in with company policy. The basket was not delivered on my son's significant birthday which was disappointing to me and my wife.”

Helpful Report

Posted 4 years ago

Hi David, Thank you for your feedback. Please know our website does advise the delivery window of the fresh cheese hampers, once you have clicked into the hamper you want. We are unable to dispatch fresh cheese over the weekend, to avoid any spoilage. We do apologise for any inconvenience caused. Thank you, GB Team

Posted 4 years ago

“Having received a hamper from gourmet basket I decided to gift one and was impressed with the quality of produce available. Best customer service”

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Posted 4 years ago

Hi There, Thank you for your feedback, it means so much to us! We are so thrilled to hear you have been a recipient of Gourmet Basket, and also enjoyed sending one of our hampers!! Look forward to seeing you soon :) GB team

Posted 4 years ago

“Fabulous! My sister was thrilled with her hamper. Everything easy and smooth. Thank you!”

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Posted 4 years ago

Hi There, Thank you for your feedback! We are so pleased to hear you enjoyed your experience with us and that your sister loved the hamper!! See you soon :) GB Team

Posted 4 years ago

“A wonderful combination off beer and golf gear. Perfect for the recipient!”

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Posted 4 years ago

Hi Hailee, Thank you so much for your feedback, it means so much to us! See you soon :) GB team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews