Green Motion Reviews

Name: Green Motion
Rating: 2.82

2.8 Rating 1,265 Reviews

47 %

of reviewers recommend Green Motion

Company Reviews

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Metrics

2.8

Based on 1,265 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 5 star review on 28th June 2025

Miklos B.

Green Motion 1 star review on 25th June 2025

Rasa Petraityte

Green Motion 4 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

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“Great service, quick and easy 👌”

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Posted 1 month ago

“Excelente experiencia, super recomendable”

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Posted 1 month ago

“Great car, very nice service”

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Posted 1 month ago

“Precisi veloci e chiari nelle info del noleggio.”

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Posted 1 month ago

“Excellent service.”

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Posted 1 month ago

“No problems.”

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Posted 1 month ago

“The vehicle was in good condition and the process of delivering the vehicle/ picking up the vehicle was smooth”

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Posted 1 month ago

“I am very happy with your service. Thank you.”

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Posted 1 month ago

“Leider hatte ich Probleme mit der Abrechnung des Deposit. Ich hatte Premium gebucht, einen leichten Kratzer festgestellt und danach sehr schwierige und bis heute nicht gelöste Abrechnung des Deposits.”

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Posted 1 month ago

“Quick pickup and return. Someone was waiting to receive the keys at the parking. Everything went very smoothly.”

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Posted 1 month ago

“car was clean and they went round the car with their known fault list and the same on my return. Shuttle to the airport was good, so no problems”

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Posted 1 month ago

“Service and speed vere good. However, the car delivered was not the class booked. I rented Nissan Pulsar or similar and got Nissan Micra, which is a smaller car. As it was the only one available, I accepted it to get on my way. The car was not clean outside. It looked like it had been parked under some trees that drop resin. Tire pressure warning light was on. I called about it and was told to ignore it. This should have been told at delivery or better still put right before. Caution was charged outright on the credit card. Normal practice is to block the amount, not charge it.”

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Posted 1 month ago

“Recogida sin ningún problema y la entrega lo mismo,personal amable, tanto en la recogida como en la entrega. Aeropuerto de Tirana”

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Posted 1 month ago

“Friendly helpful staff and shuttle drivers. The only suggested that I would make is that before leaving with the rental vehicle that you do a walk around the vehicle to note any prior damage. I had to do it myself and take photos and email them to Green Motion to make note on my rental contract, so that I wouldn't be charged for prior damage that was on the vehicle.”

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Posted 1 month ago

“No hidden fees, quick courteous great team.”

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Posted 1 month ago

“Easy process from start to finish. No waiting collecting the car which was spotless. Friendly service and helpful when I had a puncture during the hire period. Would recommend.”

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Posted 1 month ago

“Excelent!!!”

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Posted 1 month ago

“Good prompt service. Friendly staff. The car was fine. My only complaint is the time it takes to return the credit card deposit.”

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Posted 1 month ago

“Excellent quick service. No issues”

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Posted 1 month ago

“Always great service from the guys at Newcastle Airport.”

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Posted 1 month ago

Green Motion is rated 2.8 based on 1,265 reviews