“I recently rented a Kia from Green Motion, and I was genuinely impressed with the entire experience. From the moment I arrived, the staff were friendly, professional, and efficient. The booking process was smooth, and I didn’t have to wait long to get the keys.
The only downside is the cancellation process. If you try to cancel, you won't get a refund. Plus, fees are added to the rental plan.”
“The vehicle we hired was excellent for our two week holiday in Scotland. Pick up took an hour negotiating fees and costs made through Economy Car Rentals - their initial deposit was not included in the car rental price, so beware this charge. Insurance from Green Motion was, in my opinion, extremely costly to reduce excess down to 400 pounds (the lowest available) from 2,000 plus pounds. Booking included a free second driver which Green Motion charged anyway and wound not refund when queried. Drop off was very impersonal and vague regarding matters of potential damage costs (which there was none) - could foresee abuse of the process and was very unprofessional. Overall, good vehicle, hidden costs, poor return process and unwillingness to refund obvious overcharge.”
“We have used your service numerous time's in the last few months without a problem until the last 2 time's. We landed late and needed to get to relatives so didn't have time to hang around. The car absolutely reeked of cigarette smoke and not very clean inside or out as non smokers we found this to be quite offensive. We were over for my fathers funeral and it didn't make it a very pleasant experience. We did send an e mail to your staff and told them again when we returned the car. The next time the car was filthy inside crisps everywhere and the cup holders were full of dried coffee. Trying to inspect the wheels was pretty difficult as they were filthy. This was neither in holiday season so really no excuses in our eyes. Will we hire again from you im not really sure tbh.”
“Very quick collection because I am a registered and returning customer.
Drop off was speedy too with the car checked by a member of staff in the car park within five minutes of my arrival.
Very happy with the car upgrade and the overall experience.”
“L'auto era meccanicamente in buono stato nonostante alcune ammaccature sulla carrozzeria, fortunatamente da noi fotografate al ritiro perché al controllo nella riconsegna l'ispettore insinuava un danno leggerissimo ad uno specchietto ed abbiamo potuto dimostrare che era già presente”
“I rented a car from Green Motion during my stay in England. BIGGEST MISTAKE EVER! I received a fine for accidentally driving in a bus lane. If I paid the fine within 15 days, I would only have to pay 50%. However, I only received the fine from GreenMotion 3 weeks later so I had to pay 100%. In addition, they charge £68 administration fee just for forwarding the fine. The fine was £70 and the administration fee £68. That is apparently your business model.”
“Excellent service
Friendly helpful staff
Decent cars
Reasonable prices
Definitely one of the better hire car companies in the UK (drivalia is easily the worst)”
