GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,632 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 14th August 2025

156

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website is easy to use but the shops are always a time consuming event. Entered shop at 1.15 and left at nearly 1.45 as the queue is for all people and not just click and collect. There’s always garages in there chatting and getting quotes that means saving time by using click and collect is wasted”

Helpful Report

Posted 6 years ago

“My order was collect only from Doncaster store. After driving 20 miles to collect it, I was told it was not there. It was delivered at my address two days later”

Helpful Report

Posted 6 years ago

“I used to use GSF a lot but I have noticed the prices have increased even after the discount codes I get sent the parts are usually more expensive than other retailers. Also the new layout of the website is awful. Many of the selections do not work and product information is missing from a lot of the parts I have been looking at.”

Helpful Report

Posted 6 years ago

“I recently tried to purchase a complete front suspension replacement for my Mini online. I could only buy one shock absorber as the computer system thought the local branch was out of stock. This forced me to go to eurocar parts for the remaining part. When I went into the GSF Plymouth store however the part was in stock. The employee was very helpful and managed to best euro’s price. So although online was poor the customer service in the Plymouth store was superb.”

Helpful Report

Posted 6 years ago

“Don't have discounts just cheap prices like you had years ago”

Helpful Report

Posted 6 years ago

“sadly not the best visit,one person serving at counter dealing with complicated order,four people in front of me waiting,one went on,it was very busy in warehouse,eventually second person came to help out,really nice guys,but does not make return visit any more likely.”

Helpful Report

Posted 6 years ago

“Parts always arrive quickly. Had issues in past with VW sump plug being poorly finished and unusable without damage to sump. A complaint only brought a new, poorly finished sump plug so I stick to branded goods.”

Helpful Report

Posted 6 years ago

“The cambelt suggested online wasn't the right one for my car. Picked it up and than had to return it and ended up paying more for buying the right one because at that time didn't have the time to go a competitor who was offering a lower price. So the online system needs updating to suggest the right parts when the reg is used”

Helpful Report

Posted 6 years ago

“Prices are competitive, but mail order sent incorrect parts. In hindsight pick up from counter. Don’t bother with mail order.”

Helpful Report

Posted 6 years ago

“I ordered some automatic transmission fluid, but the fluid that was sent was not the one I had ordered. I have no idea if it matches the specification of that ordered or nor and there was no email regarding the substitution.”

Helpful Report

Posted 6 years ago

“The parts were all fine and fitted well but i think that all the parts for sale should be able to be delivered and not just ckick and collect because some parts i wanted i could not get on home delivery even though i had other pars on order for delivery so i ended up having to pay most double on some things which is really disappointing”

Helpful Report

Posted 6 years ago

“Internet price is more than doubled and then people are sent voucher codes up to 55-60%. Gsf should change the prices and reduce the discount code percentage. Please put genuine price. Your online prices are more than double than the main dealer parts which is not fair”

Helpful Report

Posted 6 years ago

“GSF is only competitive when using discount codes. It’s a massive shame that you have to plan on needing car parts on either a Wednesday or the weekend for a reasonable price.”

Helpful Report

Posted 6 years ago

“Good customer service from the staff but too longer wait as they seem to be multi tasking taking phone orders. Prices ok. Although only rated as acceptable it’s 100 times better than euro car parts which is woefully slow and expensive”

Helpful Report

Posted 6 years ago

“I ordered a brake caliper on mobile site but there was not enough info to get the correct 1”

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Posted 6 years ago

“All good”

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Posted 6 years ago

“This time the parts i ordered were available. On a previous occasion they could find no record of my order even though i had a reservation number, the part was not availailable from stock but they offered to get it the following day but could not honour the online price reduction code i had used. I declined their offer”

Helpful Report

Posted 6 years ago

“GSF always has what I Need for supperb Price when I use the Discount Emails. Only down side is the Lack of Counter staff at the swansea branch. Find it very rude when mid Conversation am cutoff because the staff Member I am dealing with finds it more important to answer the Phone than answer my questions”

Helpful Report

Posted 6 years ago

“Purchased 2 track control arms for a BMW E90, was very surprised and disappointed to find that they did not come with new securing nuts for the respective ball joints. Due to the positioning of these parts on the vehicle, they are exposed to all manner of water and salt off the road surface and the nuts are impossible to remove without damaging them, hence the need for the inclusion of the new nuts with these parts!”

Helpful Report

Posted 6 years ago

“Great service. Part was cheaper than expected”

Helpful Report

Posted 6 years ago

GSFCarParts.com is rated 4.5 based on 56,632 reviews