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GSFCarParts.com Reviews

4.5 Rating 62,456 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
15,349
 Metrics Info
4.5
Based on 62,456 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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M Ellus
Verified Buyer
“Went to buy battery despite checking online for stock they had none, ordered one online email said ready for collection from 10am went again 20 miles was told they didn’t have a delivery until 11.30 so yet another 20 mile trip to do ,not good just went at 11.30 still not there,told to go back at 3.30 another 20 mile trip absolute waste of space”
Helpful Report
Posted 6 months ago
P Pietkun
Verified Buyer
“I would like to reccomend this place, because they always provide very proffesional service and help!!!”
Helpful Report
Posted 6 months ago
M CALLAN
Verified Buyer
“Compromised with an on line order because of delivery issues do did click and collect and because the Webb site said it was in stock at the local store when I went to collect the next day a staff member they did have all the items and it would. E another 24hrs and an email had been sent when bc instant customer services they said no such email had been sent and could send me a complaint link NEVER arrived”
Helpful Report
Posted 6 months ago
S Bokhari
Verified Buyer
“Very high quality parts”
Helpful Report
Posted 6 months ago
S Newman
Verified Buyer
“Well priced parts, long queues to collect parts”
Helpful Report
Posted 6 months ago
S Brewer
Verified Buyer
“First time that I have used them. Easy to order, easy rto collect. Correct part. Easy”
Helpful Report
Posted 6 months ago
R Chaffe
Verified Buyer
“Ordered my parts online when I went to fit them they were wrong. Took them back and was told we don’t do them parts online, when I asked why they were listed I was told I should have rang the shop first. I asked why they were listed on website and was told the IT department know of the problem but need to address it. I wasted a lot of time by not getting the parts I wanted, also then had to buy more expensive ones because the ones I wanted were not in stock. Overall not a very happy person.”
Helpful Report
Posted 6 months ago
D Nanakaly
Verified Buyer
“GSF is simply great! Provides whatever parts of vehicle that you need even in Holidays! Keep it up.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Good prices and efficient availability but poor customer service.”
Helpful Report
Posted 6 months ago
D Ssenyonga
Verified Buyer
“I get whatever I order on time and very good service”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Excellent customer service from ordering to collection”
Helpful Report
Posted 6 months ago
J Sosa De Las Heras
Verified Buyer
“Great seller”
Helpful Report
Posted 6 months ago
C Lanza
Verified Buyer
“Always had excellent service on the front counter and also first point of contact by phone who are very helpful thank you GSF”
Helpful Report
Posted 6 months ago
I Morrison
Verified Buyer
“Great service from the parts counter in haslemere”
Helpful Report
Posted 6 months ago
A BEN-KAROUM
Verified Buyer
“Keep up the good work”
Helpful Report
Posted 6 months ago
S Carmichael
Verified Buyer
“I ordered the parts for collection on Tuesday the 7th April got confirmation for order but then I traveled to store to find out they had sold them so I had to waited until the next day for a reorder so it to me two trips to store not to happy”
Helpful Report
Posted 6 months ago
S Hashemi
Verified Buyer
“Great service”
Helpful Report
Posted 6 months ago
K Smith
Verified Buyer
“Easy and fast online service to find the part required.”
Helpful Report
Posted 6 months ago
S Parker
Verified Buyer
“I had given them £500 cash for a flywheel where they had given me a second hand one which was out of spec. I’d asked if they had a new one and they said they had one in another branch. I went to this other branch and they had given me another second hand one. I asked if they had another manufacturer in stock and they had said no but there is one on another store. I then drove to this third store and after explaining the situation the young man had turned around to his senior colleagues in the open plan office saying “aparently” this fella is here to exchange this; one of the senior colleagues- who I was now having to raise my voice over his open plan office had asked my if I had a trade account (I have been thinking I need one of these) to which I had said no and thought (absolutely not here now) the young man had given me my new item and I said thank you and goodbye after checking it and was just totally ignored. As a result of this I will not be going to GSF again.”
Helpful Report
Posted 6 months ago
G Burrows-Flowers
Verified Buyer
“After finding GSF on line I thought I'd give them a try which proved to be a good decision as O.E parts are getting to expensive to buy nowadays”
Helpful Report
Posted 6 months ago
GSFCarParts.com is rated 4.5 based on 62,456 reviews
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