GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.46

4.5 Rating 60,250 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 60,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 26th March 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your online chat is rubbish, I got very stressed trying to sort out a problem with my order, however Natalie who I contacted via email was brilliant and really helped me out”

Helpful Report

Posted 7 months ago

“Very limited parking at the Coventry branch and only one person behind the counter who was having to leave the counter to get people's orders no other members of staff come to help until I come to get served when another member of staff appeared so although I had ordered online it took thirty five minutes to get served Staff were polite.”

Helpful Report

Posted 7 months ago

“Excellent service”

Helpful Report

Posted 7 months ago

“Really great service from start to finish”

Helpful Report

Posted 7 months ago

“Received first order without any issues. Next order was not processed. They could only be reached via chat which is not always manned. Had to reject the order when it was finally delivered as it was too late. Now expecting my refund”

Helpful Report

Posted 7 months ago

“Ordered a clutch for my van using the registration number and the website said it was correct, no it wasn't. Of course only found out when the mechanic had the gearbox on the ground so was at his mercy and wound up paying almost double. Now I have the privilege of returning the wrong clutch at my own expense and inconvenience. Reminds me of Autodoc who were just as useless.”

Helpful Report

Posted 7 months ago

“Great service fast delivery”

Helpful Report

Posted 7 months ago

“Parts they sent out after using my reg did not fit. One part had obviously been sent out wrong before as packing was greasey and open. Their Customer Service is non existent no reply four day on from any of the contact methods. I want a refund and a return label as it is their error and the nearest store for the return is 45min away. Won't be using them again plenty of other suppliers to choose from”

Helpful Report

Posted 7 months ago

“Good value for money and quick delivery 10/10”

Helpful Report

Posted 7 months ago

“It eas a good delivery and it help me out so much to order my part online and get it Delive to my business address”

Helpful Report

Posted 7 months ago

“So far didn’t get my parts . Tried to contact via email but no results. Didn’t get any information about tracking nothing . It’s last time I’m ordering on this site . Scrap.”

Helpful Report

Posted 7 months ago

“used gsf in hornchurch happy with product a car battery yuasa staff freindly will use again.”

Helpful Report

Posted 7 months ago

“couldn't be better”

Helpful Report

Posted 7 months ago

“Good price, next day delivery.”

Helpful Report

Posted 7 months ago

“Polite,knowledgeable staff. Collection was quick & efficient. Very pleased with the quality of product I purchased!(Amaron AGM car battery). Also, extremely happy with the price I paid! Unable to find a like-for-like battery with a 4yr warranty at any other Motor Spares company! Keep up the good work Guys!.... and the discounts!😁”

Helpful Report

Posted 7 months ago

“Good local parts shop very rarely doesn't have what i need in stock and usually a decent discount too.”

Helpful Report

Posted 7 months ago

“Ordered a Battery with a discount code and the battery was ready for collection the following day. Helpful staff, even offering to help lift it!”

Helpful Report

Posted 7 months ago

“Quality parts and good service”

Helpful Report

Posted 7 months ago

“Parts were readily available and no issues with click and collect”

Helpful Report

Posted 7 months ago

“Brilliant service, ordering was so simple .. collection was fast and they phoned to tell me it was all ready.. the person behind the counter even helped carry everything, he was brilliant .. well done!!”

Helpful Report

Posted 7 months ago

GSFCarParts.com is rated 4.5 based on 60,250 reviews