Login
Start Free Trial Are you a business?? Click Here

GSFCarParts.com Reviews

4.5 Rating 54,911 Reviews
88 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
2,537
 Metrics Info
4.5
Based on 54,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
M Menner
Verified Buyer
“The website is perfect. 3 star. Estimated Delivery Time (Working days when ordered by 4pm Mon-Fri) Standard 2 - 3 Days!!!! I did not write it. I copied it. I bought from you because you promised a short deadline. of course, the price also motivated me. on the other hand, it was posted after 3 days. Instead of 3 days, the car was parked for 5 days. the auto Which is a work tool for me. Therefore 3 star. Thanks”
Helpful Report
Posted 2 years ago
C Scally
Verified Buyer
“ordered online paid in store but very very slow getting parts thought they had forgoten i was there even though i was the only one there”
Helpful Report
Posted 2 years ago
K Modha
Verified Buyer
“I have spent numerous hours trying to get someone to help with placing the order. As you can see the local shop in Ilford did not give me any paperwork when I handed over the parts at the local branch. Carelessness can have serious implications with business. Kind regards Mr Modha.”
Helpful Report
Posted 2 years ago
A Wicksted
Verified Buyer
“Bought a can of spray paint. The cap was shattered and jagged, the shop floor assistant said it was the last one. Told me to be careful and not cut my fingers when opening it. Asked if I would get a discount because it was damaged, she just smiled and said it was full price.”
Helpful Report
Posted 2 years ago
R Sagoo
Verified Buyer
“More staff is needed after 5pm”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Delivery time was prompt and communication good but there was an issue regarding the halloween sale on the brembo brake discs I ordered. Part was out of stock with no idea of when a restock was possible but instead of refunding the part it would be more beneficial to the customer to honour the sale order and supply the part as and when it was available”
Helpful Report
Posted 2 years ago
J Howe
Verified Buyer
“Products were great, however the click and collect receipt is like a toll receipt which is not useful to keep as a service record for the car especially for serviceable items. I asked the chap at counter for printed invoice receipt and he said GSF don’t do them for click and collect. Pretty poor.”
Helpful Report
Posted 2 years ago
E Sevior
Verified Buyer
“Having issues with ordering parts from web site ie cannot add items to basket . Is there a fault on system?”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Couldn't get what we needed locally. Had to travel to Basingstoke.”
Helpful Report
Posted 2 years ago
S Witt
Verified Buyer
“Orderd parts which was easy to do and pay I was given a date for delivery via DPD Day 1 time given never came Next day day 2 DPD again a time was given for delivery never came 3rd day time given came parcel was left on doorstep GSF good DPD parcel service not good”
Helpful Report
Posted 2 years ago
P Escott
Verified Buyer
“Price was good but the part was faulty and I had to modify it to work properly. There was a blob of solder right next to the positive post on the starter motor. When connected the positive terminal bridges the gap and caused the starter to be triggered all the time!”
Helpful Report
Posted 2 years ago
S Moore
Verified Buyer
“The Maidstone branch is a bit slow if turning up and asking for stuff, always better to preorder on line.”
Helpful Report
Posted 2 years ago
I McNaughton
Verified Buyer
“Very disappointed that I couldn’t buy over the counter after waiting a long time in a queue,and then having to wait after ordering on line,eventually got served and the counter lady couldn’t have been nicer.Thank you and good luck with your motorcycling in the future.”
Helpful Report
Posted 2 years ago
L Freitas
Verified Buyer
“Got light bulbs , typed my reg in they give me the one that would fit on the website ,I collected them got home and they don't fit.”
Helpful Report
Posted 2 years ago
D Bryan
Verified Buyer
“I have been a customer of GSF/ Silencers and exhausts for nearly 50 years , I always expect the best price but don’t get it .”
Helpful Report
Posted 2 years ago
D Raisutis
Verified Buyer
“Ordered battery for collection on description was written one, but on collection they didn't had that type battery. Description incorrect. Had to buy more expensive battery.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good service and was able to collect the parts quickly however the garage fitting the parts say they were incorrect so I will need to return them for a refund, I’m afraid! Despite putting my reg number in the search engine. Don’t know what went wrong…!?”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Ordered the wrong part (The vehicle Reg was checked online). Went to depot to exchange for the correct item. Very disappointing that the price in store is higher than online, over £20 more expensive in person. Overall very good service, price and quality of parts.”
Helpful Report
Posted 2 years ago
R Milne
Verified Buyer
“Quite a queue and only one person serving.”
Helpful Report
Posted 2 years ago
J Haines
Verified Buyer
“Wrong brake pads listed on Web site meaning that I stripped down brakes then found out it was the wrong ones. then a second trip to get the correct ones”
Helpful Report
Posted 2 years ago
GSFCarParts.com is rated 4.5 based on 54,911 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request