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GSFCarParts.com Reviews

4.5 Rating 54,873 Reviews
88 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
2,520
 Metrics Info
4.5
Based on 54,873 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
S Gillott
Verified Buyer
“Ordered discs and pads for home delivery, but only the discs arrived. Spoke to the helpline and they were very good at giving a refund and reserving pads at the local store for my collection. The whole point of using the home delivery was to save time and petro, but it would have been easyer to have driven down in the beginning. Dont trust home delivery now.”
Helpful Report
Posted 1 year ago
J Lewis
Verified Buyer
“I've gave you 3* because package arrived with wet on box also I paid for express delivery and only got standard”
Helpful Report
Posted 1 year ago
R Harvey
Verified Buyer
“Both inner and outer boxes damaged & the brake discs were sticking out as they were stood up when packed! No packing between inner & outer boxes. Badly packed”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Part that I ordered for my car was wrong size and delivery took longer as I paid extra for delivery which was later sent as normal 3-5 working days”
Helpful Report
Posted 1 year ago
D Fisher
Verified Buyer
“Ordered 2 parts only 1 delivered.”
Helpful Report
Posted 1 year ago
P Chappell
Verified Buyer
“Not boxed well,had to be resealed by courier,one bottle of fluid missing?? Told replacement is on the way ??”
Helpful Report
Posted 1 year ago
H OPENSHAW
Verified Buyer
“OVERPRICED WITHOUT THE DISCOUNT, i WANT A CLUTCH FRICTION PLATE BUT YOU ONLY SELL THE KIT WITH PRESSURE PLATE WHICH i DON'T NEED.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Ordered my parts for next day delivery pre- noon £8.95 I did receive them next day but at 5pm So had to call (20 minutes before they answered) to ask for a refund of delivery charge which they obliged. Also the security tag on the box had been broken.”
Helpful Report
Posted 1 year ago
N Beckett
Verified Buyer
“Items missing from last order, had to call customer to chase up sorted pretty quick”
Helpful Report
Posted 1 year ago
M Reeves
Verified Buyer
“First delivery was perfect, second one the oil had leaked. Only half a litre but annoying all the same. Tried to email gsf but it wouldn't send. Probably won't stop me buying from them again as price is very good.”
Helpful Report
Posted 1 year ago
G Hemmings
Verified Buyer
“Very easy to find the correct parts for my car and cars generally. Personnel of always been courteous”
Helpful Report
Posted 1 year ago
R Jordan
Verified Buyer
“I like GSF for parts as their prices are very reasonable however this is the second time I have used the delivery service and my item has been lost, I've had to chase up my items and get replacements. To be fair GSF have been great at responding to replace items, but it is frustrating”
Helpful Report
Posted 1 year ago
R Patel
Verified Buyer
“Online service is good but shop service leaves a little to be desired. I've been there a few times and the front desk staff seem like they can't be bothered. Really old school one word answer not my problem don't care whether you do or don't customer service. I think as times change so should service adapt, to some basic expectations of feeling welcomed.”
Helpful Report
Posted 1 year ago
A Warren
Verified Buyer
“Unfortunately they forgot to put the address on the parcel so I took a days annual leave for nothing. Nightmare getting in touch with UPS who then changed delivery to the following Monday. Yet to put the battery on so can’t comment on that as yet.”
Helpful Report
Posted 1 year ago
I Cameron
Verified Buyer
“The customer service and delivery of the part was fine but it had the wrong connectors for my car. I had to modify my vehicle wiring by fitting spade connectors.”
Helpful Report
Posted 1 year ago
K O'Hara
Verified Buyer
“The Gsf website is easy to use and good price for parts but let down by DPD couriers. Parcel was delivered to a pickup point and not the address given. When quizzed about it they said I had requested it. I gave my work address as my car is in our workshop in pieces awaiting the car partsfrom yourselves. I even paid extra for next day delivery. So I am not very happy with the delivery service 😒 😑 😐”
Helpful Report
Posted 1 year ago
M MCKEAN
Verified Buyer
“The people that I had over the phone have tried to be helpful. Unfortunately, they have not succeeded to find the right battery for my car even WHEN GIVEN THE REGISTRATION AND ALL WHAT WAS ASKED. I have received two time the wrong battery.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“it is great to get a %65 discount online. however you have to wait 20 minutes to get the items you need to wait 30 minutes.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Great prices but always out of stock”
Helpful Report
Posted 2 years ago
Mr C Taylor
Verified Reviewer
“The price for most things are ok and they have a good choice of stock, but I would go somewhere else just because of the staff, they pick and choose who they want to be ok with.”
Helpful Report
Posted 2 years ago
GSFCarParts.com is rated 4.5 based on 54,873 reviews
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