GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 57,555 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 57,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was brilliant, pricy was good but both of the CV boots I received were wrong so the 1 I tried using was nearly 3times as thick as what I needed so 1 has had to be thrown away and the other is in the garage not able to use it as like I said it is 3 times to thick to get it over the drive shaft and having a disability my son does a lot for me but can't do anything because his car is in the garage now having proper CV boots fitted. Always check if you can to make sure they are correct otherwise like me it's money down the drain which we can't afford to be throwing items away because they are wrong but you have unpacked and tried to fit”

Helpful Report

Posted 2 years ago

“Sometimes hard to find the right part for your vehicle.”

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Posted 2 years ago

“I prefer buying my parts from gsf my only issue is they never have any stock of items things I do get are great and never had the wrong parts but stock levels could be a lot better”

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Posted 2 years ago

“After entering address was given the option of next day delivery, Paid for next day delivery but took 2 days to arrive, waste of money, found it difficult to cancel the order once I found out it would be delayed,”

Helpful Report

Posted 2 years ago

“No issue with parts or service but surely if putting your registration number in to find parts they should fit when ordering ? … mine didn’t so a 3 days without a car has now become nearly a week . Thank you”

Helpful Report

Posted 2 years ago

“The part supplied via the registration number is incorrect”

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Posted 2 years ago

“First time ordering for home delivery, turned up when expected, unfortunately the wrong brake pads were sent so I ended up trailing down the shop anyway to swap them”

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Posted 2 years ago

“New starter motor was delivered on time, but when I went to return the old unit to Taunton GSF the staff were very disinterested as I'd bought it online. Finally managed to get a return code over the phone. Still waiting for the money back.”

Helpful Report

Posted 2 years ago

“Initially good but why can customer services not be contacted by anyway other than email. I’d ordered parts but had made an error so wanted to cancel prior to the parts being dispatched. This was received by customer services via email too late.”

Helpful Report

Posted 2 years ago

“Ordered a matching set of four spark plugs, and two different types arrived (two of each) - customer services were good to resolve but a basic mistake that shouldn't have arisen in the first instance.”

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Posted 2 years ago

“Ordered discs and pads for home delivery, but only the discs arrived. Spoke to the helpline and they were very good at giving a refund and reserving pads at the local store for my collection. The whole point of using the home delivery was to save time and petro, but it would have been easyer to have driven down in the beginning. Dont trust home delivery now.”

Helpful Report

Posted 2 years ago

“I've gave you 3* because package arrived with wet on box also I paid for express delivery and only got standard”

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Posted 2 years ago

“Both inner and outer boxes damaged & the brake discs were sticking out as they were stood up when packed! No packing between inner & outer boxes. Badly packed”

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Posted 2 years ago

“Part that I ordered for my car was wrong size and delivery took longer as I paid extra for delivery which was later sent as normal 3-5 working days”

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Posted 2 years ago

“Ordered 2 parts only 1 delivered.”

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Posted 2 years ago

“Not boxed well,had to be resealed by courier,one bottle of fluid missing?? Told replacement is on the way ??”

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Posted 2 years ago

“OVERPRICED WITHOUT THE DISCOUNT, i WANT A CLUTCH FRICTION PLATE BUT YOU ONLY SELL THE KIT WITH PRESSURE PLATE WHICH i DON'T NEED.”

Helpful Report

Posted 2 years ago

“Ordered my parts for next day delivery pre- noon £8.95 I did receive them next day but at 5pm So had to call (20 minutes before they answered) to ask for a refund of delivery charge which they obliged. Also the security tag on the box had been broken.”

Helpful Report

Posted 2 years ago

“Items missing from last order, had to call customer to chase up sorted pretty quick”

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Posted 2 years ago

“First delivery was perfect, second one the oil had leaked. Only half a litre but annoying all the same. Tried to email gsf but it wouldn't send. Probably won't stop me buying from them again as price is very good.”

Helpful Report

Posted 2 years ago

GSFCarParts.com is rated 4.5 based on 57,555 reviews