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GSFCarParts.com Reviews

4.5 Rating 62,445 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
15,332
 Metrics Info
4.5
Based on 62,445 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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L Turner
Verified Buyer
“You had exactly what I wanted at a competitive price.”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“A good price for my spark plugs and cabin filter.Picked up the following day from the branch in Abingdon and a helpful stores assistant”
Helpful Report
Posted 4 months ago
K Briggs
Verified Buyer
“Ordered on line easily. Waited for an hour but no message saying ready but yes as it says on the small print looks in spam folder!! On arrival wrong battery given (was the same brand) and after discussing this and checks made on the battery a 2nd one, the correct one was supplied. Shouldn't have to do this”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“always have what i need, a great service”
Helpful Report
Posted 4 months ago
P Rendell
Verified Buyer
“In stock stock at a good price and promptly notified parts were ready. Friendly efficient service. Thanks.”
Helpful Report
Posted 4 months ago
D McInnes
Verified Buyer
“After a long wait at the click and collect the parts were found to be incorrect due to wrongly listed. After another long wait the correct part was found but at a more expensive price. This was the second time I had used GSF having a simular experience the first time. Don't think GSF will be my first choice next time.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Excellent customer service and very competitive prices. Easy free parking too at front of store.”
Helpful Report
Posted 5 months ago
A Florescu
Verified Buyer
“Very good prices”
Helpful Report
Posted 5 months ago
M Skuse
Verified Buyer
“Needed a battery for my forklift, Openshaw branch had it in stock and we were up and running within an hour.”
Helpful Report
Posted 5 months ago
M Shakir Ali
Verified Buyer
“Dear GSF Car Parts Customer Care Team, I am writing to formally complain about the conduct of one of your delivery drivers working at the Unit 16, Bessemer Road, Cardiff CF11 8BA branch. Date: 02-05-2026 Time: 10:20 Am Location: Customer Parking outside GSF Branch Driver Name: Not Provided Vehicle Registration of the driver: DY75 BVH On Saturday 02-05-2026, I went to pick up my order Ref# 1010591360 and as soon as I pulled up in the customer parking area, a GSF Van driver, which arrived seconds before and was on the kerb of the footpath along the customer parking area, came out shouting. I stepped outside my vehicle, could not understand what I have done wrong and asked him politely not to shout. But he was so angry and aggressive and came towards me in threating behaviour using abusive and vulgar language. Frustrated, I shouted back asking to mind his language and to speak to his manager. The behaviour of the driver was extremely rude and I did not want to engage further as I was concerned about my own safety. I went inside the branch but he did not stop and continued shouting and hurling all the insulting words ranging from profanity to abusive demeaning phrases. After picking up my order I asked the gentleman at the counter about the complaint procedure and wish to speak to the Branch manager. He advised me to ring on Tuesday as the branch manager (Steve) was not in that day. I generally do not complain and let things slide but this kind of insulting behaviour was extreme of the extreme. The employee behaviour is a direct reflection of a company’s culture, values, and organization's core principles. You can confirm and verify my statement about this incident at that time by looking at the CCTV installed in this particular branch. I have dashcam in my car and all the altercation with voice has been recorded just in case if you need the evidence. All in all effective company reputation damage control requires immediate and transparent action and I look forward to hearing your response confirming what action has been taken regarding this matter. I expect a prompt investigation into this matter not only to protect myself in the future but other customers too. Yours sincerely, Mian Shakir Ali”
Helpful Report
Posted 5 months ago
B Harrison
Verified Buyer
“The service from GSF Car Parts is excellent. Used them many times and always had first class help in finding the correct parts.”
Helpful Report
Posted 5 months ago
L Adams
Verified Buyer
“Very good service excellent”
Helpful Report
Posted 5 months ago
M Farbar
Verified Buyer
“👌 it’s very fast”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Friendly, knowledgeable and helpful staff. Great availability and choice of parts with wide range of manufacturers. First choice when needing car spares.”
Helpful Report
Posted 5 months ago
K Dean
Verified Buyer
“Great service and product knowledge from sales staff”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Easy collection, no fuss, part works well and good customer service.”
Helpful Report
Posted 5 months ago
R Brathwaite
Verified Buyer
“If I could have put 10,then I would have..exemplary service by Ashley and Lee from the Harlow branch...Will definitely be shopping again with you guys..”
Helpful Report
Posted 5 months ago
J Ghani
Verified Buyer
“Great Customer Service”
Helpful Report
Posted 5 months ago
R Pashov
Verified Buyer
“Great service as ever - always a pleasure doing business with you guys!”
Helpful Report
Posted 5 months ago
K O Nowakowski
Verified Buyer
“Great service”
Helpful Report
Posted 5 months ago
GSFCarParts.com is rated 4.5 based on 62,445 reviews
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