GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 58,567 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 58,567 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 7th December 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a part online but unfortunately received the wrong one. Thankfully, the assistant behind the counter was incredibly helpful. quickly identified the correct part I actually needed and had it ordered and ready for the very next day. Helpful every single time I visit—thank you!”

Helpful Report

Posted 3 months ago

“The parts at GSF Wirral are reasonably priced, but the customer service is really poor. Every time I’ve been in, I’ve had to wait 10–15 minutes before anyone even acknowledges me. The staff are usually sat around the corner chatting with each other instead of helping customers. This isn’t just a one-off — it’s happened on 3 separate visits for me, and 2 times for a friend as well. I’d honestly rather order online or go to Euro Car Parts where I know I’ll be served quickly. It’s a shame because the Liverpool branch of GSF is excellent with great customer service. The Wirral branch really needs to sort their staff out.”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“I didn't realise you had a base in Macclesfield. Now I do I will be sure to use you again.”

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Posted 3 months ago

“Always very helpful and friendly”

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Posted 3 months ago

“Items on my order in stock, I collected 2 days later, 5*'s”

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Posted 3 months ago

“Easy to order from and collect.”

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Posted 3 months ago

“Parts I had ordered were there waiting for me and fitted easily with no problems.”

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Posted 3 months ago

“The best the best the best the best”

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Posted 3 months ago

“Very helpful, quick delivery 👍”

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Posted 3 months ago

“The prices are good, but it starts to be a bit pointless when they say it's in stock and you end up making 3 trips because they can organise themselves. Come on GSF, why is your online stock system run by a 3rs party company who don't actually know the stock levels. I can't use you in future because you cost me 5 hours in wasted journeys and 2 days waiting for parts.”

Helpful Report

Posted 3 months ago

“Had to refund my parts .don't fit .”

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Posted 3 months ago

“First time I've had a hiccup with GSF. Ordered a battery went to collect it but unfortunately it was dead. Returned to the store 3 times. Eventually got one. This minor problem will not prevent me from using GSF as my "go to" for car parts.”

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Posted 3 months ago

“The system is easy to use a d the service at the depot is also very good”

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Posted 3 months ago

“Never ever will I order at Welwyn Garden branch . They wasted my time as I came to pick up in the morning and they had the wrong item . Said they’ll order again and to come at lunch to find out that they have not got it .”

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Posted 3 months ago

“The people I have dealt with at Shrewsbury have been super helpful”

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Posted 3 months ago

“Good prices , get items next day if they aren't in stock , very small waiting room , cramped when more than 4 people , slow service as the guy dealing with you has to go in the stores to fetch the items , could do with a runner to collect the items”

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Posted 3 months ago

“Always good prices and fast delivery”

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Posted 3 months ago

“I have used GSF for many years now,fantastic service always.”

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Posted 3 months ago

“No problem ordering online, however picking the item up from Belfast store, wow, you need to give the young lad who served me some lessons in customer service. Shocking is an understatement”

Helpful Report

Posted 3 months ago

GSFCarParts.com is rated 4.5 based on 58,567 reviews