GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 58,567 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 58,567 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 7th December 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a battery and went to collect but was waiting 20 mins before I could take my purchase. One person serving. Several other staff members on site doing other things.”

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Posted 3 months ago

“Items not delivered to correct address by dpd. I no refund received from gsf”

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Posted 3 months ago

“Store was busy and service slow but they did have my part unlike other online shopfronts”

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Posted 3 months ago

“Wiper blades”

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Posted 3 months ago

“I have ordered wiper blades from the online store by adding the number plate. The wiper blades given was wrong to the format of vehicle. I have gone to the store and the lad in the cashier said that it was my mistake and there was an issue online. He did not want to do the refund as it was 17:05 and that the computer would not allow the refund to happen after 17:00. He asked me to come back another day to do the refund. This incident has happened in Dover Whitfield This has led me to purchase from another store.”

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Posted 3 months ago

“Parts don't fit !!”

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Posted 3 months ago

“GSFCarParts handled the order for our car battery quickly and with efficiency keeping us updated on the order/delivery process . Delivery was on time as promised.”

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Posted 3 months ago

“Very good service , Owen was very helpful”

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Posted 3 months ago

“Very busy which is good news , but lad was good pleasant and very helpful”

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Posted 3 months ago

“Great service very friendly staff.”

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Posted 3 months ago

“Excellent price, availability and service.”

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Posted 3 months ago

“Parts are show as ‘in stock’ on line when you go to collect they are not in stock at that branch and have not arrived from other branch or warehouse. Please just be truthful and stop wasting my time and petrol!”

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Posted 3 months ago

“Very good sevice”

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Posted 3 months ago

“I’ve always used them always had great service and price”

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Posted 3 months ago

“Great service. Fast shipment.”

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Posted 3 months ago

“They've got what you want when you want it”

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Posted 3 months ago

“Parts awaiting on counter for collection staff very helpful”

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Posted 3 months ago

“Management was very aggressive and threatening and I have reported it to the police”

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Posted 3 months ago

“On time delivery and great price point”

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Posted 3 months ago

“Spares of good quality and great service at a fair price.”

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Posted 3 months ago

GSFCarParts.com is rated 4.5 based on 58,567 reviews