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GSFCarParts.com Reviews

4.5 Rating 58,567 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
8,872
 Metrics Info
4.5
Based on 58,567 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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M Pinkney
Verified Buyer
“Great hassle free service.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Ordered rear wiper car shampoo and snow foam , first parcel was a water bottle ? Rang and a very helpful man apologised and said he'd sort it out, second parcel just a wiper that didn't fit rang again third parcel had the shampoo and snow foam and complimentary screen wash. Rang about the wrong wiper was told to take it to my nearest store very frustrating process don't think I'll be using online service again.”
Helpful Report
Posted 3 months ago
M Furnell
Verified Buyer
“Disappoint that the app does not show the correct part in the basket, so lost my discount at collection. Apart from that the parts quality is spot on”
Helpful Report
Posted 3 months ago
K Arulappu
Verified Buyer
“Good service, very help full and very friendly.”
Helpful Report
Posted 3 months ago
M James
Verified Buyer
“Site said available so ordered next day delivery didn't come messaged was told it has to be ordered take one to two days didn't come so messaged again to be told they would let me know didn't so messaged again to be told it was being packaged ready to ship took 8 days to come ordered a part from Germany at same time took 3 days to come”
Helpful Report
Posted 3 months ago
K Lewis
Verified Buyer
“Had what I needed in stock and at a good price. Picked up the items same day (within an hour of reserving them). Nice to reserve online and not have to pay until I collected the items.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Website indicated part was suitable for my car, but after taking it home and removing the old part, found that it wasn't. This is the second time this has happened.”
Helpful Report
Posted 3 months ago
C Taylor
Verified Buyer
“Quick delivery for my wipers. Lady in Basingstoke branch very helpful. Phoned me when part arrived.”
Helpful Report
Posted 3 months ago
P Stokes
Verified Buyer
“excellant service”
Helpful Report
Posted 3 months ago
P Hammick
Verified Buyer
“The part was ordered online and collected within 20 mins. Prompt and efficient service”
Helpful Report
Posted 3 months ago
R Chambers
Verified Buyer
“I have Never had such bad customer service in my entire life trying to tell me that the battery was for my car when he could see from the picture He asked for showed that it was totally wrong for my car, he even kept telling me it was the right battery. Even though he could see fro the photos I sent him that it didn't fit my car, The bloke was called Devon. Know more busisness from me.”
Helpful Report
Posted 3 months ago
D Cook
Verified Buyer
“Great service friendly knowledgeable staff”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Great service and helpfull staff”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Every time they give you the wrong parts and you have to go back waste time and effort to rectify their mistakes despite saying ARE YOU SURE THESE ARE CORRECT!!!!”
Helpful Report
Posted 3 months ago
C Chevin
Verified Buyer
“I paid for next day delivery on a Monday they came on Thursday. Could have saved my money and had standard delivery”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Parts very reasonably priced with the September offer, and the website telling me exactly what parts would fit my car was super useful. Only 3 stars due to my collection experience. Was stood at reception in the Yeovil store for well over 5 minutes with nobody acknowledging my presence, no way to alert anyone I was there, and multiple other staff just looking at me like I was invisible. No apology when the guy did finally turn up, shame really. Just a poor customer experience, luckily the parts were well priced otherwise would have been a lower score”
Helpful Report
Posted 3 months ago
G Lambert
Verified Buyer
“I very good customers service and very friendly with a nice smile”
GSFCarParts.com 5 star review on 23rd September 2025
Helpful Report
Posted 3 months ago
S Keith
Verified Buyer
“EASY TO ORDER AND PICK UP FROM LOCAL DEPOT.”
Helpful Report
Posted 3 months ago
I Hodgson
Verified Buyer
“First class parts. Team always friendly and very knowledgeable. Highly recommend.”
Helpful Report
Posted 3 months ago
J Baker
Verified Buyer
“I had the wrong brake pads but they let me exchange with no quibble, can't fault the service at all.”
Helpful Report
Posted 3 months ago
GSFCarParts.com is rated 4.5 based on 58,567 reviews
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