GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 58,499 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 58,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 7th December 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the wrong part by mistake, not an issue replaced it with the correct one & refunded the difference without issue 😁”

Helpful Report

Posted 3 weeks ago

“Excellent choice of products at really good price helpful staff with easy collection will definitely use again”

Helpful Report

Posted 3 weeks ago

“Really good price and good customer service”

Helpful Report

Posted 3 weeks ago

“Order on line using Reg No for my Range Rover Sport. Did not fit - different fitment on my car? Probably should have maybe delved a little deeper but just took first option that came up. Probably best to check before ordering.”

Helpful Report

Posted 3 weeks ago

“Good value the Margate store is close and handy to me with helpful friendly staff whats not to like?.”

Helpful Report

Posted 3 weeks ago

“GSF were the cheapest online. Very helpful and ready with the part we had ordered online . The battery was in later in the day.”

Helpful Report

Posted 3 weeks ago

“Ordered goods on the website, collected no problems, quick service. Happy.”

Helpful Report

Posted 3 weeks ago

“Spot on order was ready on pick no time waste”

Helpful Report

Posted 3 weeks ago

“I had a worst customer experience, I have sent mail to the branch manager since last week but he has not responded”

Helpful Report

Posted 3 weeks ago

“Always seem to have the right parts in stock or can source very quickly.”

Helpful Report

Posted 3 weeks ago

“Great service great product and very fast delivery thank you GSF will shop with you again”

Helpful Report

Posted 3 weeks ago

“Good price, great service.”

Helpful Report

Posted 3 weeks ago

“Overall happy with the service and products. Website is really helpful, and easy to use. My only issue was that the spark plug I ordered was put in a large box with other parts, which ended up getting bashed about and came out of the box. Rather than being put in a smaller box with other stuff that was ordered. Hasn’t put me off and will definitely be shopping here again in the future”

Helpful Report

Posted 3 weeks ago

“Very quick delivery and good communication & product was first class genuine part”

Helpful Report

Posted 3 weeks ago

“Very good service it arrived when it said it would”

Helpful Report

Posted 3 weeks ago

“Good service and you delivered as promised”

Helpful Report

Posted 3 weeks ago

“Wrong part & unable to help with a replacement”

Helpful Report

Posted 3 weeks ago

“I ordered a 12V car battery online for in-store collection. After finding parking quite far away, I joined the queue in the shop and when I gave the correct order number, the system pulled up a completely different order with the wrong amount. After a delay and investigation by a senior staff member, it turned out the employee hadn’t checked the date on the order number, even though the order number matched. I eventually paid the balance and had to carry the heavy battery all the way back to the car with no trolley or assistance offered. I was also told the battery comes with a 3-year warranty, but I never received the actual battery purchase receipt — only a generic payment receipt was given. Overall, a very disappointing and poorly managed service experience.”

Helpful Report

Posted 3 weeks ago

“Nothing is to much trouble atall”

GSFCarParts.com 5 star review on 30th November 2025

Helpful Report

Posted 3 weeks ago

“The parts were correct when they arrived”

Helpful Report

Posted 3 weeks ago

GSFCarParts.com is rated 4.5 based on 58,499 reviews