GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.46

4.5 Rating 61,255 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 61,255 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 19th June 2026

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The part didn't fit. It was a Bosch and I broke it trying to force it on. I went to the dealership and paid over three times as much for the genuine part.”

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Posted 3 weeks ago

“Great service.”

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Posted 3 weeks ago

“Never had a bad experience shopping with GSF. Easy to order and good on price.”

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Posted 3 weeks ago

“Very friendly and efficient staff. Keep up the good work!”

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Posted 4 weeks ago

“Great staff at Cardiff east and good price for battery”

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Posted 4 weeks ago

“Best price and easy collection”

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Posted 4 weeks ago

“Good selection, fast service”

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Posted 4 weeks ago

“First class service”

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Posted 4 weeks ago

“Great service and really good prices and a great website perfect”

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Posted 4 weeks ago

“Always helpful and always a good price. What more could you ask for?”

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Posted 4 weeks ago

“You had exactly what I wanted at a competitive price.”

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Posted 4 weeks ago

“A good price for my spark plugs and cabin filter.Picked up the following day from the branch in Abingdon and a helpful stores assistant”

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Posted 4 weeks ago

“Ordered on line easily. Waited for an hour but no message saying ready but yes as it says on the small print looks in spam folder!! On arrival wrong battery given (was the same brand) and after discussing this and checks made on the battery a 2nd one, the correct one was supplied. Shouldn't have to do this”

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Posted 4 weeks ago

“always have what i need, a great service”

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Posted 4 weeks ago

“In stock stock at a good price and promptly notified parts were ready. Friendly efficient service. Thanks.”

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Posted 4 weeks ago

“After a long wait at the click and collect the parts were found to be incorrect due to wrongly listed. After another long wait the correct part was found but at a more expensive price. This was the second time I had used GSF having a simular experience the first time. Don't think GSF will be my first choice next time.”

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Posted 4 weeks ago

“Excellent customer service and very competitive prices. Easy free parking too at front of store.”

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Posted 4 weeks ago

“Very good prices”

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Posted 4 weeks ago

“Needed a battery for my forklift, Openshaw branch had it in stock and we were up and running within an hour.”

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Posted 4 weeks ago

“Dear GSF Car Parts Customer Care Team, I am writing to formally complain about the conduct of one of your delivery drivers working at the Unit 16, Bessemer Road, Cardiff CF11 8BA branch. Date: 02-05-2026 Time: 10:20 Am Location: Customer Parking outside GSF Branch Driver Name: Not Provided Vehicle Registration of the driver: DY75 BVH On Saturday 02-05-2026, I went to pick up my order Ref# 1010591360 and as soon as I pulled up in the customer parking area, a GSF Van driver, which arrived seconds before and was on the kerb of the footpath along the customer parking area, came out shouting. I stepped outside my vehicle, could not understand what I have done wrong and asked him politely not to shout. But he was so angry and aggressive and came towards me in threating behaviour using abusive and vulgar language. Frustrated, I shouted back asking to mind his language and to speak to his manager. The behaviour of the driver was extremely rude and I did not want to engage further as I was concerned about my own safety. I went inside the branch but he did not stop and continued shouting and hurling all the insulting words ranging from profanity to abusive demeaning phrases. After picking up my order I asked the gentleman at the counter about the complaint procedure and wish to speak to the Branch manager. He advised me to ring on Tuesday as the branch manager (Steve) was not in that day. I generally do not complain and let things slide but this kind of insulting behaviour was extreme of the extreme. The employee behaviour is a direct reflection of a company’s culture, values, and organization's core principles. You can confirm and verify my statement about this incident at that time by looking at the CCTV installed in this particular branch. I have dashcam in my car and all the altercation with voice has been recorded just in case if you need the evidence. All in all effective company reputation damage control requires immediate and transparent action and I look forward to hearing your response confirming what action has been taken regarding this matter. I expect a prompt investigation into this matter not only to protect myself in the future but other customers too. Yours sincerely, Mian Shakir Ali”

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Posted 4 weeks ago

GSFCarParts.com is rated 4.5 based on 61,255 reviews