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GSFCarParts.com Reviews

4.5 Rating 58,502 Reviews
87 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
8,863
 Metrics Info
4.5
Based on 58,502 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

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M Ramzan
Verified Buyer
“I ordered a 12V car battery online for in-store collection. After finding parking quite far away, I joined the queue in the shop and when I gave the correct order number, the system pulled up a completely different order with the wrong amount. After a delay and investigation by a senior staff member, it turned out the employee hadn’t checked the date on the order number, even though the order number matched. I eventually paid the balance and had to carry the heavy battery all the way back to the car with no trolley or assistance offered. I was also told the battery comes with a 3-year warranty, but I never received the actual battery purchase receipt — only a generic payment receipt was given. Overall, a very disappointing and poorly managed service experience.”
Helpful Report
Posted 3 weeks ago
D Whiting
Verified Buyer
“Nothing is to much trouble atall”
GSFCarParts.com 5 star review on 30th November 2025
Helpful Report
Posted 3 weeks ago
I Bonthron
Verified Buyer
“The parts were correct when they arrived”
Helpful Report
Posted 3 weeks ago
T Holah
Verified Buyer
“No problem with GSF but they used Evri to deliver my car part and it never arrived. To be fair, GSF issued a refund without a problem but I would be put off ordering again because of Evri.”
Helpful Report
Posted 3 weeks ago
D Hockley
Verified Buyer
“Easy to order easy to collect correct part at a great price”
Helpful Report
Posted 3 weeks ago
K Chapman
Verified Buyer
“The clutch that was surpluses was in correct Have to re turn it 🫣Apart from that good service.”
Helpful Report
Posted 3 weeks ago
D Whittle
Verified Buyer
“Excellent service as always”
Helpful Report
Posted 3 weeks ago
A Tranham
Verified Buyer
“Polite staff willing to assist”
Helpful Report
Posted 3 weeks ago
R Perry
Verified Buyer
“Speedy delivery. Thanks.”
Helpful Report
Posted 3 weeks ago
A
Verified Buyer
“It’s not about GSF exactly but the delivery service. I won’t be ordering from you as long as you use useless DPD. Item never delivered despite talking to customer service and sharing actual location and house picture. Change your delivery company and will definitely order more from you.”
Helpful Report
Posted 3 weeks ago
F
Verified Buyer
“DPD SENT A PHOTO OF MY PARCEL DELIVERED TO TO SOME ONE ELSE BY A GATE TO THE PEOPLE DOWN THE ROAD WHO HAVE BEEN LIVING IN CARAVANS FOR THE PAST 8 YEARS NOT VERY HAPPY HAD PREVIOUS PREVIOUS INCIDENT WITH DPD WITH ITEMS FOR MY WORK AT £200 VALUE LOST FOR 4 WEEKS NO IDEA WERE THEY LEFT IT AT SOME FARM SOME WARE WAS THE ANSWER. THEIR TIMED DELIVERY IS A GOOD IDEA IF THEY COULD DELIVER THE ITEMS TO THE CUSTOMERS PROPERTY. MR F T MOTTRAM.”
Helpful Report
Posted 3 weeks ago
A
Verified Buyer
“Order didn't get processed properly, and wasn't processed until I followed up by phoning customer service who then processed the order. Still after 25days I haven't received all my parts. My mechanic was waiting on parts so I had to purchase again elsewhere. I am still waiting for the parts to arrive so I can take them back for a refund. Dealing with GSF has been harder work than it has been useful!”
Helpful Report
Posted 3 weeks ago
K Lee
Verified Buyer
“Staff very friendly and helpful.”
Helpful Report
Posted 3 weeks ago
B McPherson
Verified Buyer
“Value for money.”
Helpful Report
Posted 3 weeks ago
R Uijterlinden
Verified Buyer
“Well priced and excellent delivery service. Carefully packed.”
Helpful Report
Posted 3 weeks ago
M Oprea
Verified Buyer
“Brilliant service all the way through. 5🌟”
Helpful Report
Posted 3 weeks ago
L Plumb
Verified Buyer
“The website sells a windscreen wiper that does not work on a Tesla model 3 2021. It has the same fitting but different curvature.”
Helpful Report
Posted 3 weeks ago
P Silk
Verified Buyer
“all good parts”
Helpful Report
Posted 3 weeks ago
S Barnes
Verified Buyer
“Super fast delivery parts was a very good price”
Helpful Report
Posted 3 weeks ago
P Sharp
Verified Buyer
“Great customer service on collection.(Advised on correct wiper blade size and how to fit).”
Helpful Report
Posted 3 weeks ago
GSFCarParts.com is rated 4.5 based on 58,502 reviews
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