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GSFCarParts.com Reviews

4.5 Rating 60,751 Reviews
87 %
of reviewers recommend GSFCarParts.com
4.5
Based on 60,751 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Shocking service. Ordered a part the email stated it would be ready no later then 10am went in to collect it, after hearing numerous complaints and swearing from staff members I was told it wasnt there. I asked when it would be and I got told they dont know and when I asked how long for a refund I was also told they don't know. I left and managed to get the part elsewhere and much cheaper called them to arrange a refund which they said they would sort out recieved an email stating thank you for collecting your order and nothing confirming the refund called after another 2 days to see what was happening was told it hadnt been processed I needed the credit note explained I never recieved one as I called for the refund to be started then was emailed a credit note again nothing for a refund mentioned I had also tried the live chat and email by this point and finally went via PayPal to get my refund
Helpful Report
Posted 3 weeks ago
Seems ok but it was not clear to me the free delivery doesnt apply if any part of your order, they have to order from their suppliers. As far as i can tell there is no way to know this before hand
Helpful Report
Posted 3 weeks ago
Quick and easy to order. Shows nearest store and if they have your items in stock. Emails you when parts are ready for collection/dispatched. Deals shown at top of web-page are great and nearly every week!
Helpful Report
Posted 3 weeks ago
Usually good and quite fast service. Good selection of brands and price range. Unable to rate delivery, as usually just pop into the store and collect myself.
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Posted 3 weeks ago
Excellent item at good price with easy collection
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Posted 3 weeks ago
Good price, good product
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Posted 3 weeks ago
Ordered a new battery online and collected from local store 20 mins later. Noticed in the store the Drivetec battery was rated at 45 amp and not the 52 amp I thought I'd ordered, queried this with salesman who assured me it was the right battery for my car and was possibly badged up wrongly ( DRBDM012). accepted this and 20 mins later it was fitted with no problems.
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Posted 3 weeks ago
Good Very good
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Posted 3 weeks ago
Great friendly service on collection - Easy to find parts & essentials for your vehicle on line and their availability with prices that give quality products and value for money.
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Posted 3 weeks ago
Excellent service as always and some great advice
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Posted 3 weeks ago
Parts were dar cheaper than other sites, delivery was earlier than stated and packaging was very good
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Posted 3 weeks ago
it was absolutely terrible service as they not ment to be advise two way. not good experience as ever been used before
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Posted 3 weeks ago
always good service and value.
Helpful Report
Posted 3 weeks ago
No further assistance is offered to customers other than just to collect your goods and go, which is a very bad way to treat customers. Requested to be assisted with a 10ml spanner to fix the battery I bought from them but was asked by one of staffs to go elsewhere. Bad manners of communication with customers too.
Helpful Report
Posted 3 weeks ago
Quick with next morning pick-up or delivery. Friendly face to face service. Value car parts with guarantee.
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Posted 3 weeks ago
Great service very easy to order
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Posted 3 weeks ago
Ordered 2 sets of wipers..half hour before pickup. Had to return 1 set, refund received straight away
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Posted 3 weeks ago
Always go above and beyond with bigger price differences highly recommend
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Posted 3 weeks ago
more expensive than most others
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Posted 3 weeks ago
Excelent service and Knowledge as usual!
Helpful Report
Posted 3 weeks ago
GSFCarParts.com is rated 4.5 based on 60,751 reviews