GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.46

4.5 Rating 60,751 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 60,751 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 20th February 2026

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time that I have used them. Easy to order, easy rto collect. Correct part. Easy”

Helpful Report

Posted 2 weeks ago

“Ordered my parts online when I went to fit them they were wrong. Took them back and was told we don’t do them parts online, when I asked why they were listed I was told I should have rang the shop first. I asked why they were listed on website and was told the IT department know of the problem but need to address it. I wasted a lot of time by not getting the parts I wanted, also then had to buy more expensive ones because the ones I wanted were not in stock. Overall not a very happy person.”

Helpful Report

Posted 2 weeks ago

“GSF is simply great! Provides whatever parts of vehicle that you need even in Holidays! Keep it up.”

Helpful Report

Posted 2 weeks ago

“Good prices and efficient availability but poor customer service.”

Helpful Report

Posted 2 weeks ago

“I get whatever I order on time and very good service”

Helpful Report

Posted 2 weeks ago

“Excellent customer service from ordering to collection”

Helpful Report

Posted 2 weeks ago

“Great seller”

Helpful Report

Posted 2 weeks ago

“Always had excellent service on the front counter and also first point of contact by phone who are very helpful thank you GSF”

Helpful Report

Posted 2 weeks ago

“Great service from the parts counter in haslemere”

Helpful Report

Posted 2 weeks ago

“Keep up the good work”

Helpful Report

Posted 2 weeks ago

“I ordered the parts for collection on Tuesday the 7th April got confirmation for order but then I traveled to store to find out they had sold them so I had to waited until the next day for a reorder so it to me two trips to store not to happy”

Helpful Report

Posted 2 weeks ago

“Great service”

Helpful Report

Posted 2 weeks ago

“Easy and fast online service to find the part required.”

Helpful Report

Posted 2 weeks ago

“I had given them £500 cash for a flywheel where they had given me a second hand one which was out of spec. I’d asked if they had a new one and they said they had one in another branch. I went to this other branch and they had given me another second hand one. I asked if they had another manufacturer in stock and they had said no but there is one on another store. I then drove to this third store and after explaining the situation the young man had turned around to his senior colleagues in the open plan office saying “aparently” this fella is here to exchange this; one of the senior colleagues- who I was now having to raise my voice over his open plan office had asked my if I had a trade account (I have been thinking I need one of these) to which I had said no and thought (absolutely not here now) the young man had given me my new item and I said thank you and goodbye after checking it and was just totally ignored. As a result of this I will not be going to GSF again.”

Helpful Report

Posted 2 weeks ago

“After finding GSF on line I thought I'd give them a try which proved to be a good decision as O.E parts are getting to expensive to buy nowadays”

Helpful Report

Posted 3 weeks ago

“Great prices and easy online site to navigate, unfortunately the in store experience isn’t quite as favourable, even a short queue can mean a lengthy wait, fine if you’ve got all day to stand around like a spare part.”

Helpful Report

Posted 3 weeks ago

“Staff are very pleasant and helpful and service is quick and efficient, very happy with products and the store😎👍”

Helpful Report

Posted 3 weeks ago

“We were on holidays in Burnham and my car battery died, so we ordered a car battery online for my Honda civic by putting in my car registration, we were only given one option. When we went to pick the battery up the assistant said it was the wrong battery as it was for a Honda jazz, he made sure we then had the right battery and luckily it was in stock. We were very pleased with his help.”

Helpful Report

Posted 3 weeks ago

“Great fit and easy”

Helpful Report

Posted 3 weeks ago

“Quality parts Great price”

Helpful Report

Posted 3 weeks ago

GSFCarParts.com is rated 4.5 based on 60,751 reviews