Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,847 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was great thanks, cheaper and fast.”

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Posted 5 years ago

“The item I was purchasing for my daughter was out of stock. Gym Direct notified my as soon as it was available, and the purchase/pick up went flawlessly.”

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Posted 5 years ago

“During this tough time of COVID gym direct were pretty great. We understand the delays of our product we’re not the direct fault of gym direct. They did communicate with us most steps of the way to notify of where our order was with the delays and If we had any questions our emails were always responded to within 48 hours which is great under these overwhelming circumstances. Once our item was on home soil it was delivered way quicker than expected which was great appreciated .”

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Posted 5 years ago

“Great service and happy with product 😀”

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Posted 5 years ago

“Great service and fast delivery, thank you so much 😊”

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Posted 5 years ago

“Fast delivery”

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Posted 5 years ago

“Actually really nice company to deal with very fast with responses and shipping”

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Posted 5 years ago

“No nonsense seller.”

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Posted 5 years ago

“Good contact, good price, good shipping. Happy over all.”

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Posted 5 years ago

“very impressed with prompt delivery and staff staff happy and courteous”

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Posted 5 years ago

“Very good ricing and quick delivery very good site”

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Posted 5 years ago

“Great products, brilliant customer service”

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Posted 5 years ago

“Great customer service. Website that works on mobile and computer. Office is in Australia, imported products, but hey it's affordable and quick. My Only suggestion would be to put a link for the weights that match the bar on the page so you know you are buying the matching set. Overall it's the only place I will order gym equipment from because it's great.”

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Posted 5 years ago

“They are very professional and contacted me as soon as the item was ready. I had constant information in regards to tracking. Thank you”

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Posted 5 years ago

“Really great customer service and communication.”

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Posted 5 years ago

“quick delivery, great packing and awesome equipment.”

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Posted 5 years ago

“Responsive customer service, good prices, extremely fast shipping! (even during COVID)”

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Posted 5 years ago

“fast delivery”

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Posted 5 years ago

“Gym direct are great! Great service, fast responses and good quality product!”

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Posted 5 years ago

“Product quality is great and the customer service is on point.”

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Posted 5 years ago

Gym Direct is rated 4.4 based on 1,847 reviews