Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,847 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ossm for the price”

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Posted 5 years ago

“Quick and efficient service”

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Posted 5 years ago

“Still highly rated!”

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Posted 5 years ago

“Good prices and high quality weights. Will be ordering again soon.”

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Posted 5 years ago

“happy with product and friendly staff”

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Posted 5 years ago

“Got what I needed, without fuss or delay. Thankyou”

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Posted 5 years ago

“Ordered some kettlebells. Other than hopeless Australia Post delivering them in dribs and drabs over a 3 day period (not Gym Direct’s fault of course) I was really pleased with the product and the service I received.”

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Posted 5 years ago

“Couldn't be happier with my purchase. My cable machine that mounts to the wall is exactly what I needed for my home gym workouts it's more than I expected, truly love it and recommend it 👌”

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Posted 5 years ago

“Fantastic company, ordered twice online with the stock coming within a week or two both times and can’t recommend enough!”

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Posted 5 years ago

“I have no hesitation in recommending gym direct as reputable supplier of quality fitness equipment. I’ve purchased a number of products from them over the course of the last few years and have never once been let down by the products or service!!”

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Posted 5 years ago

“Thank you so much love my new weights and bench.”

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Posted 5 years ago

“Very good quality and customer service was great during these hard times. Will definitely be a returning customer!”

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Posted 5 years ago

“I found these guys on the same day the gyms closed.I Bought a powerrack package on pre-order they kept in contact with me with updates and my order was delivered over the next few months during the peak of the covid crisis.Now I have a a very big collection of weights bars leg machine and all sorts and I'm continuing to get more equipment for my home gym. Very happy with there service.”

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Posted 5 years ago

“Excellent customer service.”

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Posted 5 years ago

“Very happy with my purchase.”

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Posted 5 years ago

“Seriously. Soooo impressed. In the middle of Covid-19 my order was delivered in 4 days! Very happy.”

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Posted 5 years ago

“Great price , good quality”

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Posted 5 years ago

“Thanks for the quick delivery”

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Posted 5 years ago

“In a time where covid has made it nearly impossible to purchase home gym equipment Gym Direct experience has been a cut above the rest. Easy to navigate website, communication to customers is great and the products are of great quality. Thank you Gym Direct”

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Posted 5 years ago

“These guys have great products and they are excellent value for $. Our 3 orders were shipped the next day. We have been super impressed with the quality, the service and the value.”

Gym Direct 5 star review on 30th October 2020

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Posted 5 years ago

Gym Direct is rated 4.4 based on 1,847 reviews