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Gym Direct Reviews

4.4 Rating 1,775 Reviews
84 %
of reviewers recommend Gym Direct
4.4
Based on 1,775 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Gym Direct Reviews
Gym Direct 5 star review on 6th May 2025
Mo Naa****
Gym Direct 5 star review on 6th May 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 19th April 2025
Anand Merc****
Gym Direct 5 star review on 14th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 13th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 13th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 7th April 2025
Tony Gr****
143
Anonymous
Anonymous  // 01/01/2019
Very happy with my purchase.
Helpful Report
Posted 4 years ago
Seriously. Soooo impressed. In the middle of Covid-19 my order was delivered in 4 days! Very happy.
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Posted 4 years ago
Great price , good quality
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Posted 4 years ago
Thanks for the quick delivery
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Posted 4 years ago
In a time where covid has made it nearly impossible to purchase home gym equipment Gym Direct experience has been a cut above the rest. Easy to navigate website, communication to customers is great and the products are of great quality. Thank you Gym Direct
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Posted 4 years ago
These guys have great products and they are excellent value for $. Our 3 orders were shipped the next day. We have been super impressed with the quality, the service and the value.
Gym Direct 5 star review on 30th October 2020
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Posted 4 years ago
Was great thanks, cheaper and fast.
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Posted 4 years ago
The item I was purchasing for my daughter was out of stock. Gym Direct notified my as soon as it was available, and the purchase/pick up went flawlessly.
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Posted 4 years ago
During this tough time of COVID gym direct were pretty great. We understand the delays of our product we’re not the direct fault of gym direct. They did communicate with us most steps of the way to notify of where our order was with the delays and If we had any questions our emails were always responded to within 48 hours which is great under these overwhelming circumstances. Once our item was on home soil it was delivered way quicker than expected which was great appreciated .
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Posted 4 years ago
Great service and happy with product πŸ˜€
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Posted 4 years ago
Great service and fast delivery, thank you so much 😊
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Posted 4 years ago
Fast delivery
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Posted 4 years ago
Actually really nice company to deal with very fast with responses and shipping
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Posted 4 years ago
No nonsense seller.
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Posted 4 years ago
Good contact, good price, good shipping. Happy over all.
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Posted 4 years ago
very impressed with prompt delivery and staff staff happy and courteous
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Posted 4 years ago
Very good ricing and quick delivery very good site
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Posted 4 years ago
Great products, brilliant customer service
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Posted 4 years ago
Great customer service. Website that works on mobile and computer. Office is in Australia, imported products, but hey it's affordable and quick. My Only suggestion would be to put a link for the weights that match the bar on the page so you know you are buying the matching set. Overall it's the only place I will order gym equipment from because it's great.
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Posted 4 years ago
They are very professional and contacted me as soon as the item was ready. I had constant information in regards to tracking. Thank you
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Posted 4 years ago
Gym Direct is rated 4.4 based on 1,775 reviews