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Gym Direct Reviews

4.4 Rating 1,775 Reviews
84 %
of reviewers recommend Gym Direct
4.4
Based on 1,775 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Gym Direct Reviews
Gym Direct 5 star review on 6th May 2025
Mo Naa****
Gym Direct 5 star review on 6th May 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 19th April 2025
Anand Merc****
Gym Direct 5 star review on 14th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 13th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 13th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 7th April 2025
Tony Gr****
143
Anonymous
Anonymous  // 01/01/2019
Excellent product and delivery was in line with expected timeline. Very happy.
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Posted 4 years ago
Very happy with the whole process
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Posted 4 years ago
Fantastic product, kept me up to date with my order. The delayswere explained from the start and they were apologetic.. i will definately be buying from them again.
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Posted 4 years ago
Very happy with the service and communication. All questions asked were answered quickly
Gym Direct 5 star review on 2nd November 2020
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Posted 4 years ago
Comminication was fine during covid considering the demand from the public, products were all in good order. Staff were very polite. No complaints here and will buy again. Dean adelaide.
Gym Direct 5 star review on 2nd November 2020
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Posted 4 years ago
Great service
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Posted 4 years ago
ossm for the price
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Posted 4 years ago
Quick and efficient service
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Posted 4 years ago
Still highly rated!
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Posted 4 years ago
Good prices and high quality weights. Will be ordering again soon.
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Posted 4 years ago
happy with product and friendly staff
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Posted 4 years ago
Got what I needed, without fuss or delay. Thankyou
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Posted 4 years ago
Ordered some kettlebells. Other than hopeless Australia Post delivering them in dribs and drabs over a 3 day period (not Gym Direct’s fault of course) I was really pleased with the product and the service I received.
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Posted 4 years ago
Couldn't be happier with my purchase. My cable machine that mounts to the wall is exactly what I needed for my home gym workouts it's more than I expected, truly love it and recommend it 👌
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Posted 4 years ago
Fantastic company, ordered twice online with the stock coming within a week or two both times and can’t recommend enough!
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Posted 4 years ago
I have no hesitation in recommending gym direct as reputable supplier of quality fitness equipment. I’ve purchased a number of products from them over the course of the last few years and have never once been let down by the products or service!!
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Posted 4 years ago
Thank you so much love my new weights and bench.
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Posted 4 years ago
Very good quality and customer service was great during these hard times. Will definitely be a returning customer!
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Posted 4 years ago
I found these guys on the same day the gyms closed.I Bought a powerrack package on pre-order they kept in contact with me with updates and my order was delivered over the next few months during the peak of the covid crisis.Now I have a a very big collection of weights bars leg machine and all sorts and I'm continuing to get more equipment for my home gym. Very happy with there service.
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Posted 4 years ago
Excellent customer service.
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Posted 4 years ago
Gym Direct is rated 4.4 based on 1,775 reviews