Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,775 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and efficient service,I would definitely recommend gym direct”

Helpful Report

Posted 4 years ago

Hi Daniel, We appreciate the continued support throughout the year and the 5-star review, we are always here to help you and if you need anything please don't hesitate getting in contact, our staff is here to answer any questions, we hope you are enjoying all the brand new equipment, please take care and stay safe. - Team GD

Posted 4 years ago

“Good communication and very fast delivery. The cable machine is of good quality and gets daily use at our home gym! Thank you!”

Gym Direct 5 star review on 8th November 2020

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Posted 4 years ago

Hi Chris, What an awesome looking set up :) thank you so much for the support and the 5-star review, we hope you are well and if you need anything in the future please don't hesitate to get in contact with us, our staff is here to help. Have a great day, thank you. - Team GD

Posted 4 years ago

“Great service!!! Very helpfull staff with a latge knowledge base .. u highly recommend them AA++”

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Posted 4 years ago

Hi Poulimenos, We are so happy we could bring an AA++ service with professionalism and speed during these crazy times, we hope you are enjoying the ezy curl barbell and if you need anything please don't hesitate to get in contact with our team, there is always someone here to answer you call or email, have an amazing day and please take care. Team GD

Posted 4 years ago

“Great service amidst the covid supply difficulties. Upgraded product unexpectedly at no extra cost. Very happy with price, product and service. Would definitely use again :)”

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Posted 4 years ago

“Great range of products. Awesome follow up process as I've had to add myself to their pre-order / 'notify me' list and made a purchase that way when product was expected to be available. Goods delivered as promised and accurate. I enjoyed shopping on your website, which is now my first point of call before I even consider looking elsewhere.”

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Posted 4 years ago

“Great products and fast delivery.”

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Posted 4 years ago

“Products were great,waiting period very reasonable under current circumstances. The olympic bar is high quality,the machied weight plates good value for money except for the diameter of one of the 25 kg weight plate center was too narrow( a couple mm short of 50mm) Does not fit on any olympic bar.I had to buy a hole saw cutter and re bore the center, a bit diffocult to do when you dont have a pedastle drill. Simon”

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Posted 4 years ago

“Short delay with postage due to covid, was happy to wait for this quality equipment I bought.”

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Posted 4 years ago

“Gym Direct has the best range of gym equipment at the best prices. I bought a body pump set, including a step and whilst there was a short wait, which I was aware of, they kept me updated about its arrival. I was thrilled when it finally arrived on my doorstep! And have been using it since.”

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Posted 4 years ago

“Good for value, good quality products Always told if there were a delay, highly recommend. Will buy again”

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Posted 4 years ago

“The staff were very caring and helpful”

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Posted 4 years ago

“My trapbar is great quality as promised and arrived well packed. 100% recommend Gym Direct to everyone wishing to purchase gym equipment”

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Posted 4 years ago

“Gym Direct dealt with my order promptly and efficiently. I called to add an additional item and it was done with the minimum of fuss and they even waived the extra freight fee that might have been required. My order arrived securely packed and in great time considering the delays expected due to the pandemic. Based on my experience I highly recommend Gym Direct.”

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Posted 4 years ago

“There was a little problem with shipping but you guys fixed right away and the products are excellent”

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Posted 4 years ago

“Great service great products. Looking foward to being able to purchase some weight plates when you have some in stock.”

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Posted 4 years ago

“My item was as illustrated”

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Posted 4 years ago

“Goods out of stock when ordered, but clear delivery timelines given at time of ordering and great communication from then until delivery.”

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Posted 4 years ago

“Reasonable prices”

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Posted 4 years ago

“When I ordered the equipment I was aware there would be a delay, but Gym Direct were very good in keeping me updated on my order, and everything turned up and I am very happy with my purchase, I will use them again!!”

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Posted 4 years ago

“I’ve had a lot of gear delivered from Gym Direct since 2018, and I’ve always been satisfied with the quality, price and delivery.”

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Posted 4 years ago

Gym Direct is rated 4.4 based on 1,775 reviews