Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,847 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products were great,waiting period very reasonable under current circumstances. The olympic bar is high quality,the machied weight plates good value for money except for the diameter of one of the 25 kg weight plate center was too narrow( a couple mm short of 50mm) Does not fit on any olympic bar.I had to buy a hole saw cutter and re bore the center, a bit diffocult to do when you dont have a pedastle drill. Simon”

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Posted 5 years ago

“Short delay with postage due to covid, was happy to wait for this quality equipment I bought.”

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Posted 5 years ago

“Gym Direct has the best range of gym equipment at the best prices. I bought a body pump set, including a step and whilst there was a short wait, which I was aware of, they kept me updated about its arrival. I was thrilled when it finally arrived on my doorstep! And have been using it since.”

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Posted 5 years ago

“Good for value, good quality products Always told if there were a delay, highly recommend. Will buy again”

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Posted 5 years ago

“The staff were very caring and helpful”

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Posted 5 years ago

“My trapbar is great quality as promised and arrived well packed. 100% recommend Gym Direct to everyone wishing to purchase gym equipment”

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Posted 5 years ago

“Gym Direct dealt with my order promptly and efficiently. I called to add an additional item and it was done with the minimum of fuss and they even waived the extra freight fee that might have been required. My order arrived securely packed and in great time considering the delays expected due to the pandemic. Based on my experience I highly recommend Gym Direct.”

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Posted 5 years ago

“There was a little problem with shipping but you guys fixed right away and the products are excellent”

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Posted 5 years ago

“Great service great products. Looking foward to being able to purchase some weight plates when you have some in stock.”

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Posted 5 years ago

“My item was as illustrated”

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Posted 5 years ago

“Goods out of stock when ordered, but clear delivery timelines given at time of ordering and great communication from then until delivery.”

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Posted 5 years ago

“Reasonable prices”

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Posted 5 years ago

“When I ordered the equipment I was aware there would be a delay, but Gym Direct were very good in keeping me updated on my order, and everything turned up and I am very happy with my purchase, I will use them again!!”

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Posted 5 years ago

“I’ve had a lot of gear delivered from Gym Direct since 2018, and I’ve always been satisfied with the quality, price and delivery.”

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Posted 5 years ago

“Excellent product and delivery was in line with expected timeline. Very happy.”

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Posted 5 years ago

“Very happy with the whole process”

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Posted 5 years ago

“Fantastic product, kept me up to date with my order. The delayswere explained from the start and they were apologetic.. i will definately be buying from them again.”

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Posted 5 years ago

“Very happy with the service and communication. All questions asked were answered quickly”

Gym Direct 5 star review on 2nd November 2020

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Posted 5 years ago

“Comminication was fine during covid considering the demand from the public, products were all in good order. Staff were very polite. No complaints here and will buy again. Dean adelaide.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

Gym Direct is rated 4.4 based on 1,847 reviews