Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,770 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,770 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have good products. But I was disappointed when part of my order I paid for was missing with no explanation and it took two emails before I received an answer, stating that they were unable to be located in the warehouse.”

Helpful Report

Posted 4 years ago

“Delivery takes too long hurry it up”

Helpful Report

Posted 4 years ago

“Premium qaulity kettlebells at a great price definitely going to buy more, was an issue with delivery but notified them and they got it sorted in no time at all. Repeat customer for sure.”

Helpful Report

Posted 4 years ago

We're so sorry to hear that there was a bit of a hiccup with your order Brogan, but are so glad that we were able to get it sorted out for you. Your loyalty means the world to us!

Posted 4 years ago

“Quick delivery, good communication updates, and quality product. I can highly recommend Gym Direct as their service and pricing was top notch.”

Helpful Report

Posted 4 years ago

What an incredible review Miranda! Thankyou for posting such kind words. We truly appreciate your support and ecstatic that you chose Gym Direct for your equipment. Have a great day!

Posted 4 years ago

“The product I purchased is very good I am happy with my purchase although the level of customer service was basic”

Helpful Report

Posted 4 years ago

“Great and easy way to purchase your gym equipment. Reasonable prices and great quality products, just wish you opened on weekends. Thanks guys.”

Helpful Report

Posted 4 years ago

Hey Emmanuel, thanks for the review! We really appreciate you taking the time out of your day to do so. Have a great one!

Posted 4 years ago

“Fast service, great communication.... Thank you :)”

Helpful Report

Posted 4 years ago

Thank YOU for being such an awesome customer Amanda! Your loyalty and support means the world to us. Have a great day!

Posted 4 years ago

“We're great to deal with.”

Helpful Report

Posted 4 years ago

Thankyou for leaving us a review Kevin, have a great day!

Posted 4 years ago

“Absolutely great service. Minimal wait time on delivery and great prices after comparison with other companies. The only thing you will get frusterated with is having few items out of stock because these guys are so damn popular! Highly recommended”

Helpful Report

Posted 4 years ago

Wow, what a lovely review Matthew! Thankyou for taking the time to leave us such kind words. We are ecstatic that you had a pleasant experience with us and hope you're enjoying the products you purchased. Also, in regards to stock levels - we're definitely working hard to meet demands to limit any disappointments in future! Have a great day!

Posted 4 years ago

“Great service. Quick delivery. Great quality and great pricing! Loving my new wall mounted pull up bar.”

Helpful Report

Posted 4 years ago

So happy to read this Jeremy! We're glad that you're enjoying the bar, and hope you're smashing out heaps of workouts with it! Thankyou for your support, and for this review! Have a great day.

Posted 4 years ago

“Fast delivery, and quality products.”

Helpful Report

Posted 4 years ago

Thanks for the review Tristan, its always great to see our customers are happy!

Posted 4 years ago

“Really quick and efficient delivery and equipment received was very good quality and well made.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review! We are really happy to hear that you had a positive experience with us. Thanks for choosing Gym Direct!

Posted 4 years ago

“Goods arrived exactly as described and quicker than I expected. Very happy with Gym Direct price, service and delivery.”

Helpful Report

Posted 4 years ago

We're so happy to hear that you had a positive experience with us Aaron! Thankyou for taking the time to leave us such a kind review. Have an awesome day, and enjoy your products!

Posted 4 years ago

“The bench arrived far quicker than expected. Placed order on Thursday and it arrived on Tuesday. It was also very easy to assemble.”

Helpful Report

Posted 4 years ago

“Really good company very fast delivery and great prices for what you are paying for. I will be buying more products from loaded lifting in the future 😎”

Helpful Report

Posted 4 years ago

“Quick delivery and solid product! Thanks for the great purchase”

Helpful Report

Posted 4 years ago

“Easy to use website and the items were available. The click and go was a breeze.”

Helpful Report

Posted 4 years ago

“Ordered stuff. It arrived. No issues. 5 stars.”

Helpful Report

Posted 4 years ago

“Professional, friendly, contactable and accommodating. Everything you want from an online retailer”

Helpful Report

Posted 4 years ago

“reasonable price and good quality bench. No regret to buy it.”

Helpful Report

Posted 4 years ago

Gym Direct is rated 4.4 based on 1,770 reviews