Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,771 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

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“Very quick delivery right before Christmas. I'm very impressed. Thank you!”

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Posted 4 years ago

“High quality products and extremely fast shipping, even in peak times!! Thanks so much for my squat stands, they're perfect!”

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Posted 4 years ago

“I have been sourcing product from Gym Direct since the start of the pandemic. I ma delighted with their service. Every piece of equipment I have purchased has been excellent quality at much better prices than competitors. Their staff are helpful and obliging and they do not advertise product for sale that is not in stock, or they provide and honour realistic delivery wait times. I have found them to be honest and reliable and recommend them without hesitation”

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Posted 4 years ago

“I buy all my fitness equipment from Gym Direct now. Awesome range of equipment which I love cause I’m quite particular and always competitively priced. Already recommended you guys to friends.”

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Posted 4 years ago

“This is probably unfair to Gym Direct as this is more to do with the freight service. My equipment arrived in separate shipments over a week, including deliver items that were not mine. After 10 days of deliveries and returns I do not have a full order and much of my order is in very bad condition. I have made formal complaints to both Freight Direct and Gym Direct and have had no response. Very frustrated and disappointed.”

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Posted 4 years ago

“Barbells as they were advertised. Team were great in making sure I got the correct spring collars to go with it.”

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Posted 4 years ago

“Great price, best available. Easy to deal with via payment and phone. Pick up was really easy.”

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Posted 4 years ago

“On time. And great price”

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Posted 4 years ago

“Gym Direct has excelled at many levels, the range and availability of quality products even under extreme circumstances created by the pandemic, and the efficient and reliability of the delivery services.”

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Posted 4 years ago

“I didn’t receive everything I ordered.”

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Posted 4 years ago

“ordered 2 15kg dumbells one week out from xmas and they arrived before xmas. Great service. Regards peter berry.”

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Posted 4 years ago

“Very professional and friendly service.”

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Posted 4 years ago

“Gym Direct have sold me many solid, good quality products that have withstood the test of time. They have always been accessible and very helpful. Wouldn’t order from anybody else. Solid.”

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Posted 4 years ago

“I still have not received some of my items and am not getting any responses from gym direct or transport company! Ha being paid nearly $200 shipping for my items and an extremely unhappy! Will be contacting fair trading”

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Posted 4 years ago

“Didn’t receive springs that keep weights on bar”

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Posted 4 years ago

“Great products. Fast service.”

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Posted 4 years ago

“Fast delivery Great product”

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Posted 4 years ago

“So far so good. Timely, price competive. Good communication”

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Posted 4 years ago

“Weight tree received quick. No problems at all. Thank you for easy transition.”

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Posted 4 years ago

“Product is as expected and performs well. Delivery information was a little lacking in terms of ETA”

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Posted 4 years ago

Gym Direct is rated 4.4 based on 1,771 reviews