Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,771 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

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“Had to go to showroom to pick up dumbbell set. Everyone was very customer service focused. Took no time at all.”

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Posted 4 years ago

“Gym equipment is spot on. The delivery company they used didn’t deliver my items safely and items were lost in the packages . Still awaiting a reply for what I can do about that .”

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Posted 4 years ago

“Good fast delivery, no issues at all”

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Posted 4 years ago

“Great place to shop from. Best products with the most competitive prices ! Keep up the good work guys 👍🏻”

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Posted 4 years ago

“Very good pricing, happy with the quality of the product and fast shipping!”

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Posted 4 years ago

“Fantastic value and very upfront with delivery timeframes. Only issue I had was with an enquiry I raised that was never responded to. However, given the extraordinary circumstances of the times, I understand that there may have been a large volume of enquiries to respond to.”

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Posted 4 years ago

“Super quick shipping and great service!”

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Posted 4 years ago

“Arrived on time, good product, great price”

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Posted 4 years ago

“product as described, quick delivery, many thanks!”

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Posted 4 years ago

“Order came quickly , good quality, excellent customer service. Very happy”

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Posted 4 years ago

“Excellent service and quality of product. Will definitely be shopping here again”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Good equipment well recommended”

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Posted 4 years ago

“Equipment delivered on time and at a reasonable price and quality”

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Posted 4 years ago

“Love purchasing from you guys!!”

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Posted 4 years ago

“Great website, fast delivery, perfect products. Thank you!”

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Posted 4 years ago

“Very happy and satisfied with my purchase. Came in a timely fashion and at a pretty affordable price. Will definitely buy from them again in the future.”

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Posted 4 years ago

“It’s great to be able to talk to real people over the phone and visit the showroom. I’d suggest some post-sale two-way chat, esp. after buying expensive gym equipment. I.e. treadmill.”

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Posted 4 years ago

“Great prices, quality and fast postage. Very happy”

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Posted 4 years ago

“Plates are good quality. They fit my standard bar and have so far held up do my deadlift sessions. Would purchase again If I could lift more weight.”

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Posted 4 years ago

Gym Direct is rated 4.4 based on 1,771 reviews