Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,860 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even during the covid crisis the service was safe effective and professional thank you”

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Posted 5 years ago

“Love the bench! Sturdy and easy to put together. Great delivery service.”

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Posted 5 years ago

“5 stars! Fast shipping, easy transaction and very helpful”

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Posted 5 years ago

“Easy to find desired item. Quick and efficient arrival of item. Excellent email updates relating to item and delivery”

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Posted 5 years ago

“Easy to find desired item. Quick and efficient arrival of item. Excellent email updates relating to item and delivery”

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Posted 5 years ago

“I ordered a pump bar set online, the service and speed of delivery was well above expectations. The site was easy to navigate and the ordering process was painless.”

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Posted 5 years ago

“I am still waiting on 3 pairs of dumbbells which I ordered at the end of March. I ordered these as a set with a number of other dumbbells but 3 pairs were left out. I know Covid-19 has caused delays, but this is beyond acceptable. To make matters worse, I have followed up every month and am constantly told that they are on their way and are expected in a month. After 5 months of being told the same story and receiving no dumbbells, I have to say I am very disappointed. Honestly is always the best policy. I couldn't even cancel the items because they are a part of a set. I just can't believe I didn't receive the full set because somehow 3 pairs were allocated to someone else. I should have received all of the dumbbells together. Furthermore, I am never updated on the status of my order, it's always me having to chase it up.”

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Posted 5 years ago

“Great selection, great prices, fast dispatch and delivery. What's not to like?”

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Posted 5 years ago

“Many Thanks, delivered as ordered and very fast”

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Posted 5 years ago

“Fast delivery and good communication.”

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Posted 5 years ago

“Nothing but perfect”

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Posted 5 years ago

“Gym direct is my go-to website when I need gym equipment. They have some really good products for anyone wanting to start a home gym at affordable prices. Delivery is also amazingly on time even though covid-19 has slowed down majority of services in the world.”

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Posted 5 years ago

“Easy to deal with fast dispatch 🙏”

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Posted 5 years ago

“Great customer service as usual especially with all that’s happening at the moment. The plates are exactly what I needed.”

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Posted 5 years ago

“I wouldn't know, as It hasn't turned up yet”

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Posted 5 years ago

“Very happy with my purchase. Customer service is great, had a problem with my order and had it modified with no issues.”

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Posted 5 years ago

“Great products at a good price, item came quickly and with no problems.”

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Posted 5 years ago

“Great product and very happy with it”

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Posted 5 years ago

Hi Jake, Thank you so much for the 5-star review, it means so much to us, we hope you are enjoying the FT1003 wall mounted pulley system and if you need anything please don't hesitate to get in contact with our staff, there is always someone here to help you. Have a great day, please take care. - Team GD

Posted 5 years ago

“Great products and efficient service,I would definitely recommend gym direct”

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Posted 5 years ago

Hi Daniel, We appreciate the continued support throughout the year and the 5-star review, we are always here to help you and if you need anything please don't hesitate getting in contact, our staff is here to answer any questions, we hope you are enjoying all the brand new equipment, please take care and stay safe. - Team GD

Posted 5 years ago

“Good communication and very fast delivery. The cable machine is of good quality and gets daily use at our home gym! Thank you!”

Gym Direct 5 star review on 8th November 2020

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Posted 5 years ago

Hi Chris, What an awesome looking set up :) thank you so much for the support and the 5-star review, we hope you are well and if you need anything in the future please don't hesitate to get in contact with us, our staff is here to help. Have a great day, thank you. - Team GD

Posted 5 years ago

Gym Direct is rated 4.4 based on 1,860 reviews