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Gym Direct Reviews

4.4 Rating 1,768 Reviews
84 %
of reviewers recommend Gym Direct
4.4
Based on 1,768 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Gym Direct Reviews
Gym Direct 5 star review on 6th May 2025
Mo Naa****
Gym Direct 5 star review on 6th May 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 19th April 2025
Anand Merc****
Gym Direct 5 star review on 14th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 13th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 13th April 2025
Mohammed Naanouh Naa****
Gym Direct 5 star review on 7th April 2025
Tony Gr****
143
Anonymous
Anonymous  // 01/01/2019
Good customer service. Order received in within delivery time. No issues with the item ordered.
Helpful Report
Posted 3 years ago
Great service, I ordered the wrong sized plates and the swap over was no hassles at all, will buy from again
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Posted 3 years ago
Quick and easy shopping experience, reasonable quality equipment
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Posted 3 years ago
Cheaper then other places will continue shopping through you
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Posted 3 years ago
Affordable prices and best quality for the prices!!
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Posted 3 years ago
Great service. Excellent product. Fast delivery
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Posted 3 years ago
I don't think you want me to write a review. At the moment I am still waiting for a second time for a missing part to finished assembly.
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Posted 3 years ago
We appreciate the review, i can see one of our staff members has already been in contact with you regarding the matter to contact the appropriate people to help with the supplying of the piece of equipment, we hope this gets sorted through the company that provides this service and if you need any further please get in touch with us so we can assist. Thank you. - Gym Direct
Posted 3 years ago
Good quality product, well priced.
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Posted 3 years ago
Good prompt service and very good technical advice.
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Posted 3 years ago
I made a large purchase and the Gym Direct team was great to help with what I needed and prompt to reply to my emails. I received the gym equipment and the quality is amazing!
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Posted 3 years ago
It’s been weeks and my order is still not delivered. Delivery still not made.
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Posted 3 years ago
Purchased some competition kettle bells. The packages Gym Direct have, where you can buy 3 kettlebells at once i find are good value for money. Prompt delivery, easy check out process.
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Posted 3 years ago
Purchased a muscle motion bench. I wanted this one as it has the adjustable front. Wasn't hard to put together and very sturdy. Upgrading from my old bench was a great idea as very happy.
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Posted 3 years ago
Great product Great service
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Posted 3 years ago
Unbeatable prices and the best quality equipement. Fast friendly service and pick up was a breeze. Couldn't recommend these guys highly enough.
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Posted 3 years ago
Great experience and customer service. Competitive pricing and a variety of product ranges. Respond to queries promptly. Highly recommend visiting the showroom which has many equipments on display. Chris and Michael were very helpful
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Posted 3 years ago
Delivered as promised
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Posted 3 years ago
Thank you for the 5-star review Dallas, we hope you are having killer workouts with the curl bar and weights and as always if you need anything please don't hesitate to get in contact with us. Have a great day. - GD
Posted 3 years ago
Competitive prices, cheapest for this weight on line. Great communicators and no fuss pick up. Will shop here again soon.
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Posted 3 years ago
All good. Good price, product as described.
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Posted 3 years ago
I HAVE PURCHASED THE MAJORITY OF EQUIPMENT IN MY HOME GYM FROM GYM DIRECT. THE QUALITY OF THE GEAR HAS PROVED TO BE EXCELLENT AND THE SERVICE WAS VERY GOOD. I HAVE NOW RUN OUT OF SPACE AND I BELIEVE THE EQUIPMENT WILL PROBABLY LAST LONGER THAN ME!
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Posted 3 years ago
Gym Direct is rated 4.4 based on 1,768 reviews