Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.43

4.4 Rating 1,774 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have purchased from them on a few occasions and have always been really satisfied. Would definitely recommend to anyone to give them a go.”

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Posted 4 years ago

We're so happy to hear that one of our loyal customers is having a good experience with us. We thank you for your continued support and hope you are enjoying your products!

Posted 4 years ago

“Good quality at a great price cheers gym direct”

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Posted 4 years ago

Hey Jamie, thanks for leaving us some feedback! We're happy to hear that you had a good experience shopping with us. Have a great week!

Posted 4 years ago

“Item came as ordered - not super fast but within a reasonable timeframe.”

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Posted 4 years ago

Hey Scott, thank you for leaving us some feedback! We're always aiming to get orders out as quickly as possible and sorry to hear we didn't meet your full expectations regarding delivery time. We wish we had full control over delivery times after orders have been dispatched, but unfortunately we don't. This is something we are actively improving and we hope your next order arrives in a shorter timeframe! Have a great week.

Posted 4 years ago

“Bought a power rack from these guys about 10 years ago. It is still going strong. I have now just bought the high and low pulley system for it. Service from Sidney was excellent. He made contact with me to inquire and confirm that my power rack is compatible with my purchase. Good to see a company that is still focused on meeting a customers need first before taking their money. Much appreciated.”

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Posted 4 years ago

Wow, Damien - thankyou so much for your loyalty and support! What an incredible thing to read. We are so happy that you've shared your feedback about the quality of our power racks for everyone to see. We're also very grateful that Sidney was able to be of help to you. Your happiness and satisfaction is always our number one priority and I'm glad Sidney validated this. Have an incredible week!

Posted 4 years ago

“Great service. Fast shipping”

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Posted 4 years ago

Thanks for the review Kel! We're happy that you're happy. We appreciate the feedback always! Have a great week.

Posted 4 years ago

“Staff were very polite and made ordering very easy. Product is wonderful however delivery through austpost is much to be desired as I took a week to get to me”

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Posted 4 years ago

Thankyou for taking the time to leave us some feedback Jose, we're very glad that you had a good experience with us! Have a great week.

Posted 4 years ago

“Fast delivery, item as described”

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Posted 4 years ago

This is all we could hope for as a business! Thankyou for sharing your feedback on our services. We really appreciate it and it allows us to continue improving and enhancing your experience as a customer! Have a great week.

Posted 4 years ago

“Great product , fast efficient service”

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Posted 4 years ago

Thankyou for the review! We're happy to see we were able to give you a 5 star experience!

Posted 4 years ago

“Awesome service, great equipment”

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Posted 4 years ago

We're so happy that you had a positive experience with us Michele! We really appreciate you taking the time to share some thoughts. Have a great weekend!

Posted 4 years ago

“Can’t fault Gym Direct. Ordered a kettlebell and they sent it out that week. Been happily doing swings ever since.”

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Posted 4 years ago

So glad to hear that your kettlebell was sent out in a timely manner! We really appreciate you taking the time to share some feedback. Have a great weekend!

Posted 4 years ago

“Strong unique barbell set delivered to my door quickly and easily.”

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Posted 4 years ago

It's always good to see that our customers are receiving their products as quickly as possible! Thankyou for leaving us a review. We really appreciate it!

Posted 4 years ago

“Absolutely would recommend. Bar was good value and good quality. Delivered in a timely manner with great communication. Definitely would and will order again.”

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Posted 4 years ago

Thanks for the awesome review David! We really appreciate you taking the time to leave us some feedback, and we're stoked to see you're satisfied with your new bar and it arrived quickly. Have a great week!

Posted 4 years ago

“Nothing but good things to say about gym direct the customer service is amazing and the products are great.”

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Posted 4 years ago

We really appreciate your kind words Jack! We're always striving to be better and make sure our customers have the best possible experience, so thankyou for taking the time to leave us some feedback! Have a great day.

Posted 4 years ago

“Fast delivery, good quality”

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Posted 4 years ago

Thankyou for the 5 stars, we're glad we were able to get your order to you quickly!

Posted 4 years ago

“Quick order delivery, easy handling Very satisfied”

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Posted 4 years ago

Thanks for the review Stefanie! We're very happy to hear that you had a positive experience with us, and that we were able to get your order to you quickly! Enjoy your new equipment!

Posted 4 years ago

“Olympic training bar arrived promptly & well made so very happy to recommend your products & service again.”

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Posted 4 years ago

We hope your enjoying your new bar William, and we're glad it made it to you promptly. Thanks for taking the time to leave us some feedback!!!

Posted 4 years ago

“Fantastic, quick and reliable!”

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Posted 4 years ago

Thankyou for the review Nick, we're always striving to give you guys, our awesome customers, the best possible experience at Gym Direct so your feedback is very much appreciated!

Posted 4 years ago

“Great products at great prices. Very prompt service. Highly recommended. Cheers”

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Posted 4 years ago

Thankyou for the awesome review! We really appreciate you sharing your feedback for others to see. Enjoy your new products!

Posted 4 years ago

“Extremely quick and easy shopping and shipping”

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Posted 4 years ago

So great to read that you had a positive experience with us Ali! Thankyou for taking the time to leave us some feedback. We hope you're loving your new products!

Posted 4 years ago

“Quick and easy customer service. Everything works. Stocks seem to be poor as times. Why do you promote sold out items on new arrivals?”

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Posted 4 years ago

Thank you for your positive review Aku! We appreciate hearing from customers like yourself who have had a good experience with our customer service and products. We're sorry to hear that the stock levels weren't what you were expecting, we'll make sure to pass this feedback on.

Posted 3 years ago

Gym Direct is rated 4.4 based on 1,774 reviews