Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,893 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,893 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

Gym Direct 5 star review on 27th November 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive prices, good equipment”

Helpful Report

Posted 5 years ago

Thank you for your review. We are so glad to hear that our prices and equipment have been a good fit for you! I've passed on your feedback to our team, and we will continue working hard to provide competitive pricing and the best possible service.

Posted 5 years ago

“The exercise equipment I received was amazing and great value!”

Helpful Report

Posted 5 years ago

Thank you for the five star review Nathanael! We're glad to hear that our equipment is of high quality and a great value. We are committed to providing affordable prices on all our products, so that everyone has access to fitness. If there's anything we can do better in the future, please let us know by contacting us through Live Chat or emailing sales@gymdirect.com.au. Thanks again mate, and enjoy!

Posted 5 years ago

“Great equipment. Fast shipping”

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Posted 5 years ago

Anthony, thank you for taking the time to review our product and service. We are happy to hear that you were pleased with your purchase! I'm glad to hear that we could provide a quick turnaround on your order as well--despite recent dispatch delays due to Covid-19 restrictions. We hope this will be the first of many purchases from us! Enjoy.

Posted 5 years ago

“Great service with kind and helpful staff. Thanks so much.”

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Posted 5 years ago

Thank you for your review Brooke! I'm so glad to hear that our staff was helpful and kind. We take pride in the quality of our customer service and it sounds like we're doing a good job with this. If there's anything else we can do, please don't hesitate to reach out again!

Posted 5 years ago

“Very quick turnaround, even in lockdowns, and very affordable.”

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Posted 5 years ago

Thank you Hugo for your review and 5 stars! I'm happy to hear that we are able to provide quick turnaround on orders, despite current delays. We take pride in being a company with low prices and high quality products. I'll make sure this feedback is passed on to our team here so they can continue their excellent work.

Posted 5 years ago

“Gym Direct offers excellent value for quality products”

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Posted 5 years ago

Thank you for the kind review! We're glad to hear that our products are providing a high quality experience and thank you for your feedback.

Posted 5 years ago

“Was super happy with the delivery… Great communication service too, very quick to respond! Thankyou Michael…am really enjoying my latest purchase….will definitely be coming back 👍🏾”

Helpful Report

Posted 5 years ago

Hey Kim, thank you so much for taking the time to leave us a review! We're super glad that Michael was able to help you out with your order and provide you with a satisfactory experience! We truly appreciate the feedback and hope you enjoy your new products. All the best!

Posted 5 years ago

“Excellent service and quality product. Thank you!”

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Posted 5 years ago

Thankyou Caroline for taking the time to leave us a review! Very grateful that we were able to give you a positive experience shopping with us. Enjoy your new product! All the best.

Posted 5 years ago

“First time buying from here and they did not disappoint! Awesome quality and fast shipping 👍🏽”

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Posted 5 years ago

Welcome to the fam! Thankyou very much for the feedback, we truly value hearing back from our customers and its something we definitely look forward to. Enjoy your new products and all the best!

Posted 5 years ago

“Easy process and good delivery considering these COVID times. Very happy with product 😊”

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Posted 5 years ago

Thankyou so much for this awesome review! During these uncertain times its super important to us that our customers are happy with their products and our services - so this feedback is truly valued and appreciated. Enjoy your new product, and all the best!

Posted 5 years ago

“Ordered my items at the start of the 2nd Sydney lockdown and received them in a few days during this busy time. Was extremely pleased with the dispatch time and quality of items. Will buy again!”

Helpful Report

Posted 5 years ago

Hey Adam, your feedback is truly valued and we appreciate it so much. Thankyou for taking the time to share your experience with us! We're very glad that even during these uncertain times we were able to meet your expectations in terms of dispatch and delivery times. It's always great when we hear back from you guys. All the best!

Posted 5 years ago

“Apsolutly perfect exercise machine for full body exercise, limited home space and really good quality matirial, god load capacity 150kg for standard and olimpic plate optional and it is not to complicate for instalation.All together I am really heppy customer with gym direct fitness company prodact because I am not first time customer but single cable cross pull machine is my favourite machine.”

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Posted 5 years ago

Thankyou for this awesome review Dragan! We are very happy to hear you have found this machine so satisfactory and appreciate you sharing your experience with us. Enjoy!

Posted 5 years ago

“Gyn Direct were helpful when things were out of stock”

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Posted 5 years ago

Hey Matthew, thankyou for taking the time to leave some feedback. We're very glad that we were able to help you out here. Enjoy!

Posted 5 years ago

“even in these COVID times I was still able to get what I ordered quickly”

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Posted 5 years ago

Super glad to hear that! Thankyou for sharing your experience with us. Enjoy your new products and all the best!

Posted 5 years ago

“Absolutely amazing service with these guys. I bought the muscle motion dual pulley tower and this machine is awsome. From ordering to delivery (Syd to Gippsland VIC) was just over a week which is great considering nsw was in lockdown. 5 Stars guys”

Helpful Report

Posted 5 years ago

Wow, super glad we were able to give you such a positive experience Mick! Thankyou for taking the time to share your experience with us on here. It is truly appreciated! Even during these uncertain times we are striving to get orders out as quickly as possible and hearing back from you guys is very much valued. Thanks mate, all the best!

Posted 5 years ago

“Easy ordering, very quick delivery.”

Helpful Report

Posted 5 years ago

Thank you for your review! I am so glad that we were able to make ordering and receiving our products easy. We appreciate the feedback on delivery time too, as this is something we are always trying to improve on. We hope you enjoy your new equipment and thank you again for taking the time out of your day to share with us how our company has helped you!

Posted 5 years ago

“Product is perfect for me. Good quality materials Had to wait a bit longer due to COVID But all in all, very happy”

Helpful Report

Posted 5 years ago

We really appreciate your feedback and are super happy that we were able to give you a good experience shopping with Gym Direct! Thankyou for taking the time to leave us a review. Enjoy your new equipment!

Posted 5 years ago

“Great price on products and easy pickup option before the covid restrictions, squat rack is sturdy and was easy to assemble”

Helpful Report

Posted 5 years ago

Thankyou for the review Shayne! We really appreciate the feedback and are very happy to hear that you're enjoying your new squat rack. If you ever need any assistance in future, let us know and we'll be happy to help out!

Posted 5 years ago

“I have bought the bar and plate weights from Gym Direct & the aerobic step. Both items were delivered within a good time. They were what I ordered and wanted. Pricing is great also. I use these for body pump at home classes and they hold up to the task. I have saved myself loads of money as the “branded” weights and step are twice and even 3 times the price. Very happy. Thanks Gym Direct. I will be looking to purchase more from you when the need arises. Thanks 😊”

Helpful Report

Posted 5 years ago

Wow, thankyou for this great review Monica! We always welcome feedback and its extra special when its outlining how we've been able to satisfy one of our awesome customers. We truly hope you enjoy your new pump set and if theres anything you require in future, please do reach out- we'll be happy to work with you in finding the best deal for your needs. Thanks again!

Posted 5 years ago

“I have been buying equipment from Gym Direct for my Physio business for 10 years. Always good quality equipment and service.”

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Posted 5 years ago

Wow, this is awesome Hubert! 10 years?! We appreciate and thank you for your incredible customer loyalty. Super happy that we have been able to keep you happy for this long, and hopefully we continue to do so! Thanks again mate, and enjoy!

Posted 5 years ago

Gym Direct is rated 4.4 based on 1,893 reviews