Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.43

4.4 Rating 1,774 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 6th May 2025

Mo Naa****

Mohammed Naanouh Naa****

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived on time and were as itemised on the web site , I’m very happy with my purchase .”

Helpful Report

Posted 4 years ago

We're super happy to hear you're happy with your purchase Leo! Thankyou for taking the time to leave us some feedback. Have a fantastic week!

Posted 4 years ago

“Great service. Fast and reliable. Great quality and simple order system. Thanks guys”

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Posted 4 years ago

Hey there, thanks for taking the time to share your thoughts! We're happy we were able to give you a good experience at Gym Direct. Enjoy your new products!

Posted 4 years ago

“Great products for a competitive price!”

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Posted 4 years ago

Thankyou for the feedback, we appreciate it!

Posted 4 years ago

“Fast and efficient service. Good product. Thank you.”

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Posted 4 years ago

Thanks for the review Alex, we're glad we were able to give you a good experience shopping with us. Enjoy the new products!

Posted 4 years ago

“Quality products and easy to access. Will shop again.”

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Posted 4 years ago

We really appreciate the feedback! Thankyou!

Posted 4 years ago

“I recently bought a few standard size cast iron Muscle Motion plates. Easy shopping experience. Could simply rock up to the front office and take them to my car. They were great value and unlike some other cheap cast iron plates, were the exact weight as listed on the plate. Pleasantly surprised about that. I've bought from Gym Direct several times now, so they will remain one of the first to look at if I need additional equipment.”

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Posted 4 years ago

Thankyou for taking the time to leave us such awesome feedback! We really appreciate the review, and are happy to hear you had such a good experience with us.

Posted 4 years ago

“Fast delivery and quality equipment. Will definitely be making future purchases”

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Posted 4 years ago

Thanks for the feedback, we appreciate it!

Posted 4 years ago

“Best delivery service ever.”

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Posted 4 years ago

We love to hear that! Thankyou for sharing your thoughts Thomas, we really appreciate it!

Posted 4 years ago

“Great product. Very good to communicate with and very fast delivery!”

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Posted 4 years ago

Thankyou for your feedback Ankit, it's awesome to read that you had a positive experience with us at Gym Direct and we hope you enjoy your new products!

Posted 4 years ago

“Great product, excellent customer service and fast delivery.”

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Posted 4 years ago

Thank you for your review Julie! We appreciate the time you took to share your thoughts. I would like to personally thank our customer service team members who helped make your purchase a pleasant experience. They are truly a vital part of what makes Gym Direct such a special company and I'm glad that their care was evident in how they treated you.

Posted 3 years ago

“Very easy and prompt. thank you”

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Posted 4 years ago

You're welcome Paolo! Thankyou for choosing Gym Direct - we are happy we were able to be of help.

Posted 4 years ago

“Great prices and fast delivery”

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Posted 4 years ago

Thankyou for the 5 stars and honest review - we really appreciate the feedback!

Posted 4 years ago

“Great value for money”

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Posted 4 years ago

Thankyou for leaving some feedback Brad! We really appreciate it.

Posted 4 years ago

“Reasonably quick delivery. Amazing customer care. Sidney went above and beyond to help me find assistance to assemble the equipment. Equipment ended up being reasonably easy to assemble. 10/10 would use this company again for future purchases”

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Posted 4 years ago

Amanda, we really appreciate the feedback and super happy to hear Sidney was able to be of such great help to you! We will definitely pass it on to her. Thankyou for choosing Gym Direct and for taking the time to leave some thoughts. Have a fantastic week!

Posted 4 years ago

“Fast delivery, great product, exactly as advertised.”

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Posted 4 years ago

Thankyou for the great review and awesome feedback. Have a lovely weekend!

Posted 4 years ago

“without a hitch. all good”

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Posted 4 years ago

So glad to hear that! Thanks for the feedback!

Posted 4 years ago

“Easy to deal with, quick turnaround and fast shipping. What's not to like?! Will definitely order again. 5 stars! Thanks, Sam”

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Posted 4 years ago

We're very glad to hear we were able to get your order to you quickly. We appreciate the feedback, thankyou for leaving a review!

Posted 4 years ago

“Very happy”

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Posted 4 years ago

Thanks Hadzo, we're happy you're happy! Have a great week.

Posted 4 years ago

“Have purchased from Gym Direct on a few occasions now and the customer service, shout out to Sidney, has always been good. The turn around from ordering to receipt of a safety squat bar was about 3-4 days, can’t remember exactly. Will definitely buy again from Gym Direct and no problems at all with quality, thanks.”

Helpful Report

Posted 4 years ago

Thankyou for taking the time to leave such an awesome review Jeff! We're very happy Sidney was able to help you with your order, and that there was a quick turnaround with your new squat bar! We really appreciate the feedback. Have a fantastic weekend!

Posted 4 years ago

“You guys are the MOST affordable and well driven companies I have ever purchased from! I will continue to get all my future goods from you guys.”

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Posted 4 years ago

What an awesome review! Thankyou for taking the time to share your thoughts Caitie. We always appreciate the feedback as it allows us to improve our services. Truly appreciate your loyalty - have a fantastic weekend!

Posted 4 years ago

Gym Direct is rated 4.4 based on 1,774 reviews