Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the pattern, vinyl was lovely to deal with, however, the more I look at it the more it grates me, the fact that the vinyl could have been laid a few inches further so the edge of the next square isnt visible. Pity the rep didnt mention how high maintenance this vinyl is.”

Helpful Report

Posted 5 years ago

“Limited samples in the colour we wanted, and hard to gauge what it would look like from small samples,limited in that we have a heavy chopping block unit in kitchen.Appreciate rep came back several times as we couldnt make up our mind. Hopefully join will hurry up on carpet and blend in. Would have appreciated advice on how dents would stay on carpet from chairs etc. if moved/ and how high maintenance the vinyl in bathroom, loo and laundry was.”

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Posted 5 years ago

“We've used Harrisons 3 or 4 times now with the same owner/operator. They get it right for us every time and go out of their way to make sure we're satisfied.”

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Posted 5 years ago

“We see very happy with the workmanship of laying the lino and quality of it. Would certainly use the franchise again.”

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Posted 5 years ago

“Steve and his team gave excellent service and I am very happy with my carpet and vinyl Thank You so much Dianne Wisely”

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Posted 5 years ago

“Excellent professional and friendly service from the first visit to our home to the installation.”

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Posted 5 years ago

“Poor communication and customer service for the part that left us living on wooden floors due to our carpet not being ordered however carpet installers were excellent and carpet looks great. Paid premium for the ‘nice’ carpet just missed out on the premium service.”

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Posted 5 years ago

Hi, Thank you for your feedback. I was sorry to hear that you were not happy with the service that you received. I have passed your comments to the Business Owner. Kind regards, Customer Care

Posted 5 years ago

“I am really pleased with my new carpet. All of dealings from start to finish with Darren Buksh were easy and professional and would recommend him to anyone who is looking for their services.”

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Posted 5 years ago

“Excellent service and installation was awesome”

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Posted 5 years ago

“Have used them twice in 3 years, fantastic service, and a decent price.”

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Posted 5 years ago

“excellent service , will definitely use you again , when floor coverings needed in future”

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Posted 5 years ago

“Got Carpet and Linoleum thru-out 100% happy very friendly, professional and excellent service from quotes to install. definitely recommend .”

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Posted 5 years ago

“Very streamlined service. Very easy no fuss. Very happy.”

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Posted 5 years ago

“GR8 courteous sevice”

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Posted 5 years ago

“Service was impeccable from initial quote right through to installation complete. A really friendly and professional service Harrisons!”

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Posted 5 years ago

“First vinyl layer incompentent & rude ,& lazy, franchisee owner took 3 months to come ,& look at the job & said the layer must have been having a.bad day! Second vinyl layer was excellent, never using them again”

Helpful Report

Posted 5 years ago

Hi, Thank you for your feedback. I was very sorry to hear about your experience. I will discuss this with the Business Owner. Kind regards, Customer Care

Posted 5 years ago

“Fully satisfied in every way....fantastic customer service and great communication and I must commend your installers fast and efficient. I will recommend Harrison’s to anyone in the future that I know that is looking at renewing their carpet and lino. A big thank you to you all.”

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Posted 5 years ago

“Great service and good communication skills”

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Posted 5 years ago

“From the initial quote, it was an excellent service. We are very happy with our new carpet.”

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Posted 5 years ago

“Sarah was very friendly, informative and professional. She kept in touch throughout the process and was really easy to deal with. Install was done while I was at work so it was a pleasure to come home to a “new “house 🤩”

Helpful Report

Posted 5 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews