“The whole process went smoothly & was stress free. Jeremy was really good to deal with when it came to choosing carpet type & colour. Andrew did a very good job laying our carpet in one day by himself. I would use them again & can recommend them with no hesitation.”
“The carpet has stretched . The underlay has separated and all the joins show . The carpet stains despite good stain management .we thought this carpet would last us our lifetime.we had retired so we have to live with it .I’m embarrassed by it the only thing that was right with it was the colour . We were ill advised about the quality and fitting.its a big lounge and has a join from one end to the other that was visible and chose the wrong carpet , wrong quality supposed to be extra hard wearing now it’s . Wrong fitter (Harrison supplied ) Never again . I it’s such a big investment I would advise going to the best and getting their advice .”
Hi Colleen,
Thank you for your feedback. I was very sorry to hear that you are so unhappy with your product. I am unsure if you have been in touch with the business owner who you worked with. In the meantime I will reach out to them and get someone to touch base and arrange a time to come and view the issues that you are having with your product.
Thank you for bringing this to our attention.
Kind Regards,
Customer Care
“Jeremy and Wendy were so friendly and easy to deal with. Fast, efficient communication and offered suggestions that suited our budget and needs for our home. Installation was quick with a clean and tidy finish. Really happy with the results. Would highly recommend”
“So wonderful to deal with, great prices and service! We love our new carpet and it was so nice dealing with amazing people! Jeremy was great! Communication was also brilliant and fast! We feel like we have a new house!”
“We were thrilled to have Harrison’s expert team install our new carpet and the entire experience was truly impressive. Lorraine provided exceptional service from start to finish presenting a vast array of carpet samples and offering expert advice. The installer was equally impressive, demonstrating remarkable friendliness and efficiency. We are overjoyed customers and highly recommend Harrison Carpet. From Rolf&Theresa Botany”
“Jeremy and his team surpassed my expectations, they were prompt and went above and beyond to ensure my floor was down for guests arriving from Spain. I should add this was over the Christmas period when most companies would've said after xmas, but they made it happen and I'm over the moon with the result. The floor colour is amazing and the guy that laid the floor very professional. Top notch job done, thank you so much.”
“Jeremy and all his team, be that from the office to the layer, were fabulous. All were great with communication, helpful in working out the best type of flooring suitable for our kitchen/dining area as well as choosing the right shade and design of the laminate planks. We were super pleased with the whole process and the flooring was completed to a high standard. Would happily recommend Jeremy and his team.”
“From beginning to end, Harrisons provided professional and efficient service. The staff we communicated with were pleasant and helpful. We are delighted with the results!”
“I found Harrison’s carpets to be reliable, fulfilled all commitments promptly and efficiently, we’re very courteous and obliging, and I can’t fault them. They did a terrific job. Plus they vacuumed and left the house very clean.
Maggie”
“In addition to his exceptional service, Harrisons' Russ Flatt has been incredibly creative. I was worried, but I wanted lino with a black and white tile design. Russ proposed that we lay the lino diagonally in the conservatory after showing me a photo. A bit more product would be needed for this, and it was a challenging process that needed close attention to detail. The final product is visually stunning, from a very satisfied client.”
“I tried to match some wooden flooring for an office we converted to a pantry. Harrison’s had some vinyl planks that look just like floor boards. The whole process from the quote to the installation was seamless and we are very happy with the results. Jeremy was excellent with helping me choose what would work for us and the installer Dane did an exceptional job. All in all I would highly recommend this company.”
“Great service! Jeremy is awesome to deal with! Very patient whilst I changed my mind a few times. Also provide good advise which helped with the decision making. Highly recommend.”
“We had a hardwood floor installed the contractors were wonderful but service we received from our Harrison rep was not great ? They were arranging for our carpet join to be sorted ? We have had no feedback arranged our own contractor very disappointing”
Hi,
Thank you for your feedback.
We were disappointed to hear that you were unhappy about the carpet, however, we never were involved in your carpet job. We completed the laminate job, as quoted and paid to do. The carpet was not something that we could help you with, which was explained to you, as you were wanting repairs for old existing carpet. We did provide you with details for a contract carpet repairman, who we know and trust, but this was something that you were undertaking on your own volition.
Kind regards,
Customer Care
“We had great service, Jeremy Wooller was good to deal with, knowledgeable, prompt and friendly, couldn’t have asked for better. Great prices and Andrew the technician was fantastic too. I would thoroughly recommend Harrison’s to anyone with a large or small job”
