“Kelly was great to deal with, she made the whole process enjoyable and when there was a problem with the installation due to covid she got it sorted quickly which meant there was only a day's delay. We love the new carpet!”
Hi Dave,
Thanks for your feedback. I am so sorry to hear about the spillage on your new carpet. That was careless and very disappointing. We will be doing some extra training with him on customer care.
Thanks again for letting us know.
Kind regards,
Customer Care
“Paul met us in our home and we were so impressed with his quick response, samples of carpet, his recommendations for our home and busy family life. We were kept unto date with installation dates and communication was very prompt and professional. We love our new carpet, our house feels more like a home thanks to Paul and his team. Highly recommend!”
“Wellington branch of Harrisons were first class to deal with. Daniel was so patient when we changed our mind about carpet samples, and Renee was super efficient in nailing down dates for installation when Covid and a health issue delayed work. Thank you both! The crew who worked at our house were very professional and obliging.”
“Harrison response to us was extremely good. Service was great in the selection of our carpet and installation was exceptional and professional. We highly recommend Harrison.”
