Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

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“Wonderful service, great installer.”

Helpful Report

Posted 7 years ago

“I have used Harrisons twice now for lounge and bedroom carpet and each time they have exceeded my expectations. They are easy to deal with and the product was great value for money.”

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Posted 7 years ago

“Very prompt response from Betsy & a quick, efficient install from her team. Very happy.”

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Posted 7 years ago

“Fabulous service, extremely efficient a total pleasure to deal with”

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Posted 7 years ago

“The people l dealt with were very approachable and helpfull.”

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Posted 7 years ago

“Very happy customers LOVE our new carpet Tina (Timaru) was fantastic to deal with.”

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Posted 7 years ago

“Amanda and her team were brilliant. The process was so easy - Amanda visiting our home, advising on the right carpet and vinyl for our home, measuring up and a quote all in one visit. Thank you so much to this team: Amanda, Korrina, Chris (who worked tirelessly to lay the carpet) and Chris and Carl the vinyl layers. I would highly recommend this Harrison franchise. The carpet and vinyl look great. Many thanks.”

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Posted 7 years ago

“Heather and her team of installers deliver, no issues, just plain good old fashioned service , right price , turn up on time , a complete and professional job.!”

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Posted 7 years ago

“A terrific team to work with from consultation to install. Thanks again Harrisons Carpet Waikato”

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Posted 7 years ago

“The service from Harrisons was awesome and I would highly recommend them to anyone”

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Posted 7 years ago

“Great service from start to finish. Carpet looks fabulous. Thanks to Clive and his team in Napier”

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Posted 7 years ago

“very quick to take your money, very slow to get in touch .. nearly 2 months before job was put into motion, no info or care package left after carpet was laid , layers put old carpet n my pot plants and killed them, took some hanging art down and dumped in on table, completely tangled and ruined . job still not complete so will cancel the rest and request refund on unfinished job .”

Helpful Report

Posted 7 years ago

“Phoned 10 days ago for rough estimate for cost to lay vinyl in small bathroom and toilet. This was because we are out of town and did not want to waste their time if we were not happy with laying cost. Was very surprised to be asked if we owned our home (what has that to do with you) and how many people lived there (when I asked what did that matter, was told so they would sort out what kind of vinyl we should have. Said I had already chosen what I wanted!) Was told that Geoff would contact me but obviously they are not at all interested in small jobs. Not at all impressed with this place and would not consider dealing with them now or in the future.”

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Posted 7 years ago

“Sales process was good. Installation was average. Didn’t have enough carpet at the end and tried to get us to Join the left overs together. Seriously! Fault discovered in the carpet, still waiting for a replacement months later. Joins very visible in the doorways. Never again!”

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Posted 7 years ago

“Very good service pleased we went with Harrisons”

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Posted 7 years ago

“Very helpful consultant with good follow-up. The carpet layers were considerate and pleasant and we're very happy with the final result. Thank you!”

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Posted 7 years ago

“Very happy with the service we received from day when Shane arrived to provide us with a quote (thanks so much) and the information we were sent about prep work right through to installation on the day. We had the best team of experts install our carpet and they were so helpful and friendly. A great experience and finished much earlier than expected. Thanks so much Harrison Carpets would highly recommend you to friends family and colleagues. cheers from the Hemming family.”

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Posted 7 years ago

“We had such good service from Heather at Harrison's West auckland. She came at a moments notice and managed to get our carpet layed very quickly went meant my daughter could go back in her room quickly. Heather was helpful with the colour choices as well. I will be using Harrison's again on the next stage of our make-over. I recommend them if you are looking to buy carpet.”

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Posted 7 years ago

“Prompt service, extremely helpful with great colour matching skills.”

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Posted 7 years ago

“Very pleased with the service and quality of the whole process.”

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Posted 7 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews