Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, Auckland
Rating: 4.71

4.7 Rating 4,944 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 4,944 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 2nd April 2024

Leonie Cadman

Harrisons Carpet & Flooring 5 star review on 24th March 2024

Kristan Horne

Harrisons Carpet & Flooring 5 star review on 10th March 2024

Jenny Harpur

Harrisons Carpet & Flooring 5 star review on 15th January 2024

Sisko Ohenoja

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the Sales Rep that came to the house. Very friendly and informative. The installer was very professional. We are veryhappy with the new carpet”

Helpful Report

Posted 6 years ago

“Generally good overall.”

Helpful Report

Posted 6 years ago

“Initial contact was prompt. Fabulous getting an instant quote! Am annoyed though as after months of looking for the "perfect carpet", Harrisons was recommended. We specifically asked if the carpet we had chosen would be deleted within the next year or so. We were told "No". Received a phone call a month later to say it has been deleted! The reason we asked this is we are extending our home and would need to carpet that area Ended up purchasing another 18 metres which is being stored at Harrisons, Nelson. The guys installing the carpet were brilliant! Was a mission for them to lay some tricky areas in our home but they've done a fantastic job! Having said all that, the carpet looks great!”

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Posted 7 years ago

“once we had someone back to fix up the mistakes we are relatively happy”

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Posted 7 years ago

“The young guys that moved the furniture and laid the carpet were good workers and happy with the job.however there was trimmings from the carpet left throughout the house.it was not vacummed after the job was done or any effort to tidy up.bits of paper left in driveway.”

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Posted 7 years ago

“We love the carpet. However, there was a long delay in arranging the date, and the confirmation only came days before. There is still a problem with the carpet being loose on one step, but we have not had any success getting a reply to several calls and request to have it fixed. They also ran out of carpet and had to come back a week later to finish!!”

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Posted 7 years ago

“I got my carpet installed before Christmas”

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Posted 7 years ago

“The service before the carpet is laid is very good but there is absolutely no contact after the carpet is laid not even on the day. I find this very concerning as the transaction is a large one financially and surely someone should check that the customer is happy with the job.”

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Posted 7 years ago

“The carpet was fine. I was not happy with the carpet layer,”

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Posted 7 years ago

“Delivered before due date.”

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Posted 7 years ago

“Friendly sales staff.”

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Posted 7 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 4,944 reviews