“Great communication throughout. From the time I contacted them to the end.
Had a little redoing with my vinyl, but the boss was straight onto it.
Very very happy with my purchase and with the company. Have recommended to friends.”
“Harrison’s Carpets we’re prompt in coming to the house to sample, measure & quote. Quote wasn’t quite as good dollar wise, as I was led to believe but we are very happy with the sumptuous look and feeling of the carpet. It’s absolute bliss! The carpet layers used were efficient, professional people that we felt very comfortable with in our home. Sadly, Harrison’s do not provide a mat binding service for left over carpet, which other providers include and this was disappointing. However, the independent carpet layers were able to give me the details of a binder who was very reasonable & did a wonderful job. Overall, yes we would use Harrison’s again and are happy to recommend them.”
“Great service from initial consultation visit to laying of our new vinyl. Prompt, friendly, informative, great quality service, and who did what suited us.
We have been very pleased with Harrison’s when we have used them previously for new carpet, drapes and blinds and are our now our first choice.”
Hi,
Thank you for taking the time to give us your feedback.
I can see that there were some delays with your product. The manufacturers had advised us that there was going to be a further 2-week delay, on a 3-week lead time that was intially anticipated on your product. We are very sorry about this, we continue to experience shipping delays as do many other companies. I see that you asked for a refund and I am glad, that despite the product having already been ordered, we were able to accommodate you in this instance.
We wish you well.
Kind regards,
Customer Care
“All people involved were very customer focused and provided what was required. Amanda provided excellent verbal contact. The Carpet layer and door trimmer was warm, friendly and accepting of the residents and their situation. Fast efficient workers.”
“WATCH OUT for this company! They failed to deliver business/job as agreed but they made it my fault and took $50 from my deposit which it was against my wish, not in line with their policy and not according the CGA. In another way they stole $50 from me!”
Hi,
Thank you for your feedback, this sounds concerning and I am sorry that there has been some sort of issue here. I will be contacting the Business Owner directly to hear an account of the job.
Please feel free to contact us should you want to discuss this further.
Kind regards,
Customer Care
“Dave and his team provided a very friendly, fast and efficient service.
We were very pleased with the end result and would definitly recommend them and use them again in the future.”
“This is the second time we have used Harrisons (Dave, Wendy and Dane). As always a great experience, Dane is a trooper turns up on time, works hard and does a great job. Nothing too much trouble for Dave with advice on ideas, popping round to check that everything is ready to ensure a smooth fitting. Wendy keeping the communication going, both Dave and Wendy provided great help and support throughout the process, including working with our house insurance provider. Happy to provide 5 stars.”
