Harrisons Flooring Reviews

Name: Harrisons Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,146 Reviews

94 %

of reviewers recommend Harrisons Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,146 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and communication. Installer was very helpful. I would highly recommend Harrisons to friends. I'm very happy with my purchase.”

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Posted 3 years ago

“Fast service great comminication”

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Posted 3 years ago

“Very courteous communication and on time delivery of products and install was very efficient, very happy with Harrisons flooring.”

Harrisons Flooring 5 star review on 19th July 2022

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Posted 3 years ago

“Great product, installed in a timely fashion”

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Posted 3 years ago

“Managed to fit us in pretty quickly, installer was great and kept his comms up through the job”

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Posted 3 years ago

“cccccnnnnnnnn”

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Posted 3 years ago

“Great communication throughout. From the time I contacted them to the end. Had a little redoing with my vinyl, but the boss was straight onto it. Very very happy with my purchase and with the company. Have recommended to friends.”

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Posted 3 years ago

“Great carpets. Easy communication and good finish.”

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Posted 3 years ago

“Great to work with, would highly recommend!”

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Posted 3 years ago

“Very satisfied with end result, even tho there was a delay in laying. Did understand the problems.”

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Posted 3 years ago

“Harrison’s Carpets we’re prompt in coming to the house to sample, measure & quote. Quote wasn’t quite as good dollar wise, as I was led to believe but we are very happy with the sumptuous look and feeling of the carpet. It’s absolute bliss! The carpet layers used were efficient, professional people that we felt very comfortable with in our home. Sadly, Harrison’s do not provide a mat binding service for left over carpet, which other providers include and this was disappointing. However, the independent carpet layers were able to give me the details of a binder who was very reasonable & did a wonderful job. Overall, yes we would use Harrison’s again and are happy to recommend them.”

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Posted 3 years ago

“Great service from initial consultation visit to laying of our new vinyl. Prompt, friendly, informative, great quality service, and who did what suited us. We have been very pleased with Harrison’s when we have used them previously for new carpet, drapes and blinds and are our now our first choice.”

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Posted 3 years ago

“Booked in stock carpet with 3 week delay for install. 3 weeks later, no carpet, no communication, cancelled order.”

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Posted 3 years ago

Hi, Thank you for taking the time to give us your feedback. I can see that there were some delays with your product. The manufacturers had advised us that there was going to be a further 2-week delay, on a 3-week lead time that was intially anticipated on your product. We are very sorry about this, we continue to experience shipping delays as do many other companies. I see that you asked for a refund and I am glad, that despite the product having already been ordered, we were able to accommodate you in this instance. We wish you well. Kind regards, Customer Care

Posted 3 years ago

“Fabulous friendly service from start to finish. Highly recommend.”

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Posted 3 years ago

“All people involved were very customer focused and provided what was required. Amanda provided excellent verbal contact. The Carpet layer and door trimmer was warm, friendly and accepting of the residents and their situation. Fast efficient workers.”

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Posted 3 years ago

“Great to deal with.”

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Posted 3 years ago

“WATCH OUT for this company! They failed to deliver business/job as agreed but they made it my fault and took $50 from my deposit which it was against my wish, not in line with their policy and not according the CGA. In another way they stole $50 from me!”

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Posted 3 years ago

Hi, Thank you for your feedback, this sounds concerning and I am sorry that there has been some sort of issue here. I will be contacting the Business Owner directly to hear an account of the job. Please feel free to contact us should you want to discuss this further. Kind regards, Customer Care

Posted 3 years ago

“Dave and his team provided a very friendly, fast and efficient service. We were very pleased with the end result and would definitly recommend them and use them again in the future.”

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Posted 3 years ago

“This is the second time we have used Harrisons (Dave, Wendy and Dane). As always a great experience, Dane is a trooper turns up on time, works hard and does a great job. Nothing too much trouble for Dave with advice on ideas, popping round to check that everything is ready to ensure a smooth fitting. Wendy keeping the communication going, both Dave and Wendy provided great help and support throughout the process, including working with our house insurance provider. Happy to provide 5 stars.”

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Posted 3 years ago

“Excellent professional service!! Would highly recommend!”

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Posted 3 years ago

Harrisons Flooring is rated 4.7 based on 5,146 reviews