Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

Helpful Report

Posted 4 years ago

“Friendly, timely responses in regards to product queries and organising our installation.”

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Posted 4 years ago

“Friendly service”

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Posted 4 years ago

“The service was excellent and the tradesmen were very competent and carried out their duties in a very professional manner. Would highly recommend.”

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Posted 4 years ago

“Very efficient and helpful sales team and excellent installers used. Happy with service and price. Would have been 5 star but we were not given all the info we should have received about immediate aftercare of tile installation. Found it on tile suppliers website.”

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Posted 4 years ago

“Great service and product.”

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Posted 4 years ago

“kept in contact during the process and the contractors were very pleasant and reliable.”

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Posted 4 years ago

“Harrisons provide a very professional team, including the person who quoted, the guys who layed the carpet, and the office team who dealt with me via email. Thank you so much!”

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Posted 4 years ago

“Love my new carpet! From consultation to installment everything went easily and professionally.”

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Posted 4 years ago

“Fred is very reliable, helpful and knowledgeable. We've used him about 5 times for our properties. He always goes the extra mile. We recommend Fred to our friends and family.”

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Posted 4 years ago

“Friendly, helpful and efficient service with choosing and installing a new carpet, at a very reasonable price. Highly recommended.”

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Posted 4 years ago

“No problem with Harrison's staff, just the contractor, installation person”

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Posted 4 years ago

Hi, Thank you for your feedback, I am really sorry to hear that the experience with the contractor did not go as well. I will feed this back to the business owner and ask them to discuss this with the contractor. Kind regards, Customer Care

Posted 4 years ago

“Will use again if need be”

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Posted 4 years ago

“Good product and service.”

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Posted 4 years ago

“Please look at this service, you wont be disappointed at all”

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Posted 4 years ago

“I cannot fault Harrison's product or customer service. I was quite indecisive but Jon, the franchisee I dealt with, was so professional and patiently guided me through the process and I could not be more delighted with the end result.”

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Posted 4 years ago

“Ben was superb to liaise with throughout. The laminate is exceptional. Thank you.”

Harrisons Carpet & Flooring 5 star review on 10th January 2021

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Posted 4 years ago

“Great service and product!”

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Posted 4 years ago

“Awesome customer service. We love our carpet!!”

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Posted 4 years ago

“Bad communication. Would not recommend.”

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Posted 4 years ago

Hi, Thank you for taking the time to give us your feedback. I am sorry to hear that you experienced a lack of communication. I will pass your feedback onto the Business Owner. Kind regards, Customer Care.

Posted 4 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews