Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I just finished a survey and responded negatively, for the following reason. When I discussed the laying of the carpet, I mentioned specific things, to lay the carpet in the same direction and not cross, to avoid shading. Also asked for the hallway to be laid in one piece. The Last thing I asked was that the Carpet is indeed made Cavalier Brentworth. On the plus side, I think that the man who laid the carpet did a lovely job. Regards Adrian. As with surveys, I hope you will respond. Regards Adrian”

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Posted 4 years ago

“Excellent service. Professional, genuine and reliable. Thankyou”

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Posted 4 years ago

“The initial installation went well but where the extra carpet was laid there is a ridge which does not look good Maybe the underlay was shorter than the carpet.”

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Posted 4 years ago

“We are so happy with our new flooring and carpet thanks to Harrison's, which has given our home a fresh new look. Shane from Upper Hutt was easy to work with and coordinated getting the jobs done in a timeframe that suited us since we're selling our house. The value for money was also great for our large floor size. I have recommended Harrison's to others and will continue to do so. Thank you!”

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Posted 4 years ago

“Great team to work with very helpful and understanding prompt service installed on time woul highly recommend”

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Posted 4 years ago

“Fantastic service and lovely high quality products at a good price. Our install was perfect workmanship”

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Posted 4 years ago

“Seamless accommodating and reliable. Satisfied customers”

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Posted 4 years ago

“very pleased with carpet and install”

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Posted 4 years ago

“I’m have used Harrison’s several times and they are unfailingly reliable and easy to deal with . Every level friendly and knowledgeable .”

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Posted 4 years ago

“Was very happy with the consultant and the installation. Overall would highly recommend to friends and family.”

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Posted 4 years ago

“Great service and price. Quote was completed very quickly with several options. We were kept informed about the installation process and this went very smoothly. Overall extremely happy with the service.”

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Posted 4 years ago

“You cannot complain when you deal with competent persons”

Harrisons Carpet & Flooring 5 star review on 5th December 2021

Helpful Report

Posted 4 years ago

“Excellent service and product”

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Posted 4 years ago

“Feel dissatisfied with the service provided when instructions for vinyl installation was not followed correctly & assume i may have overpaid what was actually done , when carpet was cheaper than the quoted vinyl”

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Posted 4 years ago

“Great service all round”

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Posted 4 years ago

“We used Harrisons to recarpet a Wellington apartment prior to selling. Our experience was first-rate from start to finish. Consultation to decide on the product through to fitting was efficient, professional and completed with a smile. The carpet transformed the apartment and was excellent value for money. Apartment sold, all good.”

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Posted 4 years ago

“Good Value for money Prompt efficient service”

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Posted 4 years ago

“Great service. Lovely carpet.”

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Posted 4 years ago

“We ordered and paid half the price of the carpet in June under the understanding that our carpet was only this special price for the month of June 2021. We also were told it would be laid in the first or second week of Aug 2021. It was finally laid on the 3 Nov 2021. The two carpet layers did a great job and after cleaning up took the surplus carpet away saying that we should get the mats we ordered within a week. The next day (4 Nov) we received a email asking for the rest of the payment by the 5 Nov which we paid. On the 16 Nov (almost 2 weeks later) we were informed that you could not supply the right size mats that we had paid extra for!!!!! On the 17 Nov you did email that “We will remedy this” It is now the 28 Nov (almost 4 weeks later) and we still cannot “sit back and enjoy” as we are still awaiting the mats. How do you think YOU did?????”

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Posted 4 years ago

“Delivered as you promised.”

Helpful Report

Posted 4 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews