Health Co Reviews

Name: Health Co
Address: 6/8 Combarton Street, Brendale, Queensland
Rating: 4.62

4.6 Rating 938 Reviews

90 %

of reviewers recommend Health Co

4.6

Based on 938 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1300769038

Email:

info@healthco.com.au

Location:

6/8 Combarton Street,
Brendale
Queensland
4500

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to to identify what I required from the website and place the order and pay for it. It arrived a few days after and earlier than expected. It was well packaged and appears to be of good quality. Will shop here again.”

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Posted 5 months ago

“Disappointing customer service and consistently delayed responsiveness. I had to reach out twice - via both email and the website - just to receive any reply initially. After that, I had to follow up repeatedly to organise the return and then to obtain a refund for products that cost hundreds of dollars and caused an adverse reaction due to ingredients that weren’t listed on the website. This disrupted a strict medical diet, severely impacting my health and forcing me to restart the entire process. The final reply I received was curt and didn’t acknowledge concerns I’d raised in previous emails. On the positive side, the team was generally friendly, apologised initially for the product issue, and ultimately processed the refund.”

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Posted 5 months ago

“I assue this is regarding the floss loops. If so great product. Exatly the same as the sample provided by my dentist.”

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Posted 5 months ago

“Really appreciate your fast and prompt delivery.”

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Posted 5 months ago

“Great product, quick shipping!”

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Posted 5 months ago

“A week after I placed my order I rang to be told you were very busy and would send it express that day (friday) Tuesday had not heard anything. Rang again and after 4 hours Aust Post advised on it's way. Arrived at Tullamarine at 3 am wednesday Aust Post hoped to deliver it that day. Because you insist on a signature they attempted to deliver thursday and I couldn't pick it up till friday. Not a service and no customer feedback with Aust post also letting me down. Your prices are good but I won't go thru that again Brenda”

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Posted 5 months ago

“Thank you Health Co. The product I purchased was such great value and arrived in super quick time!”

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Posted 5 months ago

“My purchase arrived in quick time and perfect. Thank you.”

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Posted 5 months ago

“It’s taste sooo good but it’s come half empty ☹️”

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Posted 5 months ago

“Good product, quick response, happy to recommend Health Co.”

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Posted 5 months ago

“Great service at an excellent price. Thank you”

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Posted 6 months ago

“Good prices, good service and prompt delivery, nice 😁👍”

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Posted 6 months ago

“Service was prompt & delivery timely.”

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Posted 6 months ago

“Great price and super fast shipping. Will definitely purchase from Health Co again.”

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Posted 6 months ago

“Price of item and procedure to order were seamless. Arrived very quickly”

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Posted 6 months ago

“Fast delivery and great product - I loved the beetroot powder! Awesome as part of my breakfast daily!”

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Posted 6 months ago

“Having dealt with Health Co. before I find them very good, fast efficient turn aroung and comparative prices on the current market. Will use again when needed.”

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Posted 6 months ago

“I’m reaching out again regarding my order (#97726), which was marked as shipped 11 days ago from a location only 20 minutes away from my home. Despite that, I have yet to receive it—and more importantly, I haven’t received any communication from your team after multiple follow-ups. When I contacted Australia Post, they said they haven’t physically received the parcel—only that a shipping label was created. That left me wondering: has the order actually been dispatched? I understand delays can happen. What I’m trying to figure out is: How am I supposed to plan around this if I don’t know where the parcel is? It seems like something may have fallen through the cracks. And that’s totally understandable—mistakes happen. What’s difficult for me is not knowing whether my order is lost, delayed, or just in a queue somewhere. Would it be unreasonable to ask for an update today? Even a short message confirming someone is looking into it would go a long way. I’m hoping we can find a simple and quick resolution. I’d really appreciate your help.”

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Posted 6 months ago

Hi Sezen, Thanks for bringing this to our attention. We’ll get in touch with Australia Post immediately to investigate the issue. If the order can’t be located by tomorrow morning, we’ll arrange for a replacement to be sent via express post. Appreciate your patience, and we’ll keep you updated. Regards, Sam

Posted 6 months ago

“Recently purchased from Health Co, the product is great and service delivery was fast.”

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Posted 6 months ago

“The postage was very quick considering I only get 2 mail deliveries per week living in rural SA”

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Posted 6 months ago

Health Co is rated 4.6 based on 938 reviews