Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will write a good review if i have to claim and it goes ok if it dont then i will write a bad one i will rate them 4 for how easy it was to get insurance on line i will rate u more if i have to claim and it goes well”

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Posted 5 years ago

“Swift and was in line”

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Posted 5 years ago

“it was good. communication is great.”

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Posted 5 years ago

“Quick and straight forward”

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Posted 5 years ago

Thanks for the review. Regards, The Hedgehog Team

Posted 5 years ago

“Nothing to complain about”

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Posted 5 years ago

“So far so good”

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Posted 5 years ago

“Very easy and straight forward”

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Posted 5 years ago

“Like all on line forms especially if yoy go through a "compare" system", you find yoy have to repeat provision of data. Also what really irks is the pushing of additional cover (just give a list, not multiple pages to wade through) this does not put you in the best light. Finally I put my NCD down but not obvious how I prove it although I may be penalised if I don't?”

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Posted 5 years ago

Hi Steve, thank you for taking the time to leave your feedback. Once users visit the Hedgehog website from a price comparison site, we do try to keep any additional info to a minimum. We automatically check NCD from a number of databases and we had successfully matched yours. We confirm this back to our customers on the confirmation page and again by email; however, if you've missed it, we'll certainly look into making it clearer. Thanks again for your feedback and welcome to Hedgehog! 🦔

Posted 5 years ago

“Just started. Online purchase process is very simple. Otherwise its to early to give any comment.”

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Posted 5 years ago

“Fine. Let’s see what the ongoing customer service is like”

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Posted 5 years ago

Thanks for leaving a review!⭐⭐⭐⭐ Our customer service team work really hard, they won't let you down! The Hedgehog team 🦔

Posted 5 years ago

“Straight forward and easy to use”

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Posted 5 years ago

Thanks for the review, Robert! 😃 We're so pleased you've had such positive things to say about our processes. If there's anything we could do to improve and get that extra star from you, please leave us some feedback! The Hedgehog team 🦔

Posted 5 years ago

“Very easy to understand and good price. All information needed is to hand and I know where to find it”

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Posted 5 years ago

Thanks so much for the review, Ben! 😃 That's great to see, we're glad you've managed to find all the information you've needed, and if anything ever comes up, our Live Chat agents are able to assist with all queries between 9am - 5:30pm Monday to Friday. The Hedgehog team 🦔

Posted 5 years ago

“Great, user friendly, quick and efficient.”

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Posted 5 years ago

This is wonderful to see, Clive. Thank you! This is exactly the user experience we want for our customers 📲 Welcome to Hedgehog 🦔

Posted 5 years ago

“Cheapest quote”

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Posted 5 years ago

Thank you! 🚗 Welcome to Hedgehog 🦔

Posted 5 years ago

“Very smooth process on setting it up thank you”

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Posted 5 years ago

Perfect! Thank you, Simon 👌 Welcome to Hedgehog 🦔

Posted 5 years ago

“Very good. ,”

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Posted 5 years ago

Thanks! 🚗 Welcome to Hedgehog 🦔

Posted 5 years ago

“Very easy and straight forward”

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Posted 5 years ago

Thanks, Chris. It makes us so happy that you found it easy and straightforward to purchase with us 👌 Welcome to Hedgehog 🦔

Posted 5 years ago

“Good service quick and easy”

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Posted 5 years ago

Thank you, Daniel! We really appreciate your review & feedback 🚗 Welcome to Hedgehog 🦔

Posted 5 years ago

“I was happy with the process of applying and the price given.”

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Posted 5 years ago

This is great to see, Alice! Thank you for the review 🌟 Welcome to Hedgehog 🦔

Posted 5 years ago

“Website crashed a few times while trying to get a quote. When it worked it was easy to navigate and a quick process.”

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Posted 5 years ago

Hi Erin, Thank you for the 4 stars & the review! 🌟 We're so glad to see it was easy and quick to process. It's strange to see the website crashed, this something we will certainly look into further. Welcome to Hedgehog 🦔

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews