Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward to purchase insurance at a competitive rate.”

Helpful Report

Posted 5 years ago

Thank you for your kind words. We are so pleased the process was straight forward and we were able to help you save on your insurance 🚗🌫 Welcome to Hedgehog 🦔

Posted 5 years ago

“good service”

Helpful Report

Posted 5 years ago

Thanks for the lovely review! 👍 From the Hedgehog Team 🦔

Posted 5 years ago

“Very easy to navigate, but disappointed I had to pay £30 to change my registration number BEFORE my policy had even started.”

Helpful Report

Posted 5 years ago

Good Morning, I'm sorry to hear you're unhappy with the fee charged. I believe we have been in contact and this has now been resolved. The Hedgehog Team

Posted 5 years ago

“Good service and prices”

Helpful Report

Posted 5 years ago

That's great to see! Thanks, Hossein 🚗 The Hedgehog Team 🦔

Posted 5 years ago

“Everything was great. And very simple”

Helpful Report

Posted 5 years ago

This is exactly what we like to see! Thanks, from everyone at Hedgehog 🦔

Posted 5 years ago

“Good service thanks”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave this great review! 🚗 The Hedgehog Team 🦔

Posted 5 years ago

“Just updated my car registration details - didn't work initially on the website but a very efficient online chat got it sorted. I much prefer this method than holding on to a phone for 10 minutes. Car insurance price was comfortably the cheapest - lets hope I don't need to test how good it is!”

Helpful Report

Posted 5 years ago

That's amazing to hear, James! I'll be sure to pass this on to our customer service team, you've made us all happy here at Hedgehog 🦔

Posted 5 years ago

“Early days; however the price was very competitive.”

Helpful Report

Posted 5 years ago

Thanks for taking the time to leave this great review, Darren 😁 The Hedgehog Team 🦔

Posted 5 years ago

“So far so good”

Helpful Report

Posted 5 years ago

The only way is up! 💪 Welcome to Hedgehog 🦔

Posted 5 years ago

“Good experience and reasonable price.”

Helpful Report

Posted 5 years ago

Superb 👌 Thanks for the review. The Hedgehog Team 🦔

Posted 5 years ago

“Good price easy to use”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to leave this review 🚗 The Hedgehog Team 🦔

Posted 5 years ago

“Would have liked to spoken to someone for advice”

Helpful Report

Posted 5 years ago

Hi Payas, Thanks for the great review 👌 Hedgehog insurance is an online-based company, we don't have an inbound call centre so we can pass the savings on to you, our customer. We have advisers available on chat through the help section of our website. They're available Monday - Friday: 9am - 5:30pm, and are happy to help with any questions or queries you may have! Or our handy chatbot is available 24/7 🤖 The Hedgehog Team 🦔

Posted 5 years ago

“Straight forward, clear and understandable online transaction. I would recommend to others.”

Helpful Report

Posted 5 years ago

Superb. What a great review to receive on a Friday 👍 The Hedgehog Team 🦔

Posted 5 years ago

“It was very good experience. Only thing is I have purchased this through Bee One and suppose to get around 300 points but have not received yet.”

Helpful Report

Posted 5 years ago

Thanks for the great review, Thevarajah 👍 With the points from Bee One, we will send you an email with the steps to take and get that sorted. The Hedgehog Team 🦔

Posted 5 years ago

“Quick to buy and easy to understand”

Helpful Report

Posted 5 years ago

Thank you for the review, Le! 🚗 The Hedgehog Team 🦔

Posted 5 years ago

“Best price available, good excess amount, easy to arrange cover”

Helpful Report

Posted 5 years ago

What a great review! Thank you for letting us know 👍

Posted 5 years ago

“Not had to deal with any people so was straight forward and easy online”

Helpful Report

Posted 5 years ago

We pride ourselves on being an online-based company, so we're glad to hear about your experience. But if you do need to speak to someone about your policy, our customer service team is just a click away! The Hedgehog Team 🦔

Posted 5 years ago

Our aim is to make the online application easy and straightforward. Regards, The Hedgehog Team

Posted 5 years ago

“Easy quick and effective”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to leave this great review 👌

Posted 5 years ago

“Easy to understand”

Helpful Report

Posted 5 years ago

That's what we like to hear! Thank you, Ian. The Hedgehog Team 🦔

Posted 5 years ago

“Quick and easy to get a quote and the best price available. Thank you Hedgehog”

Helpful Report

Posted 5 years ago

It's our pleasure, Shehnaz! Thank you for such a lovely review. We're glad it was quick and easy, and we're happy we could save you money too 🚗 The Hedgehog Team 🦔

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews