Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Does what says Happy 😃”

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Posted 5 years ago

Great! The Hedgehog Team

Posted 5 years ago

“GOOD EXPERIENCE”

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Posted 5 years ago

THANK YOU The Hedgehog Team

Posted 5 years ago

“Very happy thanks”

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Posted 5 years ago

Good Afternoon Mr Watson, Thanks for taking the time to leave a review, it's much appreciated. 😊🦔

Posted 5 years ago

“Very easy to use and follow the system”

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Posted 5 years ago

Hi Thanks for the lovely review, it's much appreciated.

Posted 5 years ago

“Quick and easy”

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Posted 5 years ago

Thanks so much for taking the time to leave this review 👍😁🦔

Posted 5 years ago

“My experience so far has been good wil review again at the end of my policy of all’s been well throughout Thankyou”

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Posted 5 years ago

Good Afternoon Miss Walker Fingers crossed the one at the end will be just as lovely as this one. Thanks very much 🦔

Posted 5 years ago

“Quick and simple to get a quote from, prices fluctuate on an hourly basis which makes comparing difficult. However once selected purchasing was simple. Would be great if the documents were a one-click download, rather than multiples.”

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Posted 5 years ago

Hello, thank you for the feedback we will pass that on to the development team. The Hedgehog Team

Posted 5 years ago

“Good so far”

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Posted 5 years ago

Good to see Mr Hodge. The Hedgehog Team

Posted 5 years ago

“Website was a little tricky as it kept taking my optional extras off when I was trying to purchase, but the webchat staff were helpful and sorted it out. Price was great and quote was easy to get, already recommended it to someone else.”

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Posted 5 years ago

Hello 😃 Thank you very much for your feedback. We discovered a little bug on our website during the morning you bought your car insurance and we can only apologise for the inconvenience it may have caused. We had a tiny issue showing our shopping basket, but thankfully we fixed it fairly quickly. Nonetheless, It's great to hear the team were able to help you out and we're extremely grateful for your recommendation! Have a great day! The team at Hedgehog

Posted 5 years ago

“Abit expensive but looks like I have what I need thank you”

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Posted 5 years ago

Good Afternoon Mr Roberts, Thanks for the feedback. We're sorry to hear we're not as competitive as you'd have liked but are very pleased you're happy with the product. The Hedgehog Team🦔

Posted 5 years ago

“Quick and easy.”

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Posted 5 years ago

Good Morning, Thanks for the great review, it's much appreciated. The Hedgehog Team 🦔

Posted 5 years ago

“Good and easy”

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Posted 5 years ago

Thank you for the 4 stars, it would be great to know what we can do to make it 5 star for you. ⭐⭐⭐⭐⭐ The Hedgehog Team

Posted 5 years ago

“GOOD EXPERIENCE”

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Posted 5 years ago

Good Morning Mr Wilson, Thanks for the lovely review. It's much appreciated. The Hedgehog Team

Posted 5 years ago

“Easy process and competitive quote. Happy customer”

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Posted 5 years ago

Good Morning, Thank you so much, we're so pleased you're happy with us. :) The Hedgehog Team

Posted 5 years ago

“Everything went smoothly & my car was insured straight away so all in all spot on.”

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Posted 5 years ago

Good Morning, Thanks for the fantastic review. We're really pleased that everything went smoothly for you. The Hedgehog Team

Posted 5 years ago

“Communication was slow but very polite so thank you for your hard work and service.”

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Posted 5 years ago

Good Evening Mr Lawson We're sorry to hear that you've not had a speedy experience but am really pleased that you were treated well when your concerns were dealt with. We're always happy to receive feedback and will look into your experience to see where we could have improved. The Hedgehog Team

Posted 5 years ago

“Set up quickly. And seem very good.”

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Posted 5 years ago

Hi Amy, Thank you for your feedback. Have a great day! The team at Hedgehog.

Posted 5 years ago

“sorted out my updated reg no.”

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Posted 5 years ago

Hi John, Glad that we could help. The team at Hedgehog.

Posted 5 years ago

“Despite no phone line, useful chat service”

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Posted 5 years ago

Hello Thank you for the review, we're glad you found the chat useful. We don't have a call centre so that we can pass those fantastic savings on to you, our customer :) The team at Hedgehog

Posted 5 years ago

“The team are so accommodating and helped out in every way possible”

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Posted 5 years ago

Hi Lynda, that's lovely to hear. Thanks for taking the time today to leave your review. The team at Hedgehog

Posted 5 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews